About California Hot Spas
California Hot Spas specializes in selling and servicing hot tubs, spas, above ground pools, outdoor kitchens, and wood pellet & gas stoves. They carry popular brands such as Hotspring Spas, Freeflow Spas, Cal Spas, Cal Flame, Endless Pools, Bluewater Pools, and Doughboy Pools. Customers praise the company for their excellent customer service, knowledgeable staff, and timely installations. One customer appreciated the quick response and help with hot tub repairs during winter, emphasizing the importance of keeping the jacuzzi running in freezing weather. Another customer shared their satisfaction with purchasing a hot tub, highlighting the professional and careful delivery, set-up, and removal of an old tub. The staff, especially Steve, is known for being honest, patient, and thorough, making the buying experience smooth and easy. Recent reviews also mention the company's willingness to travel long distances for repairs and installations, demonstrating their commitment to customer needs. Overall, California Hot Spas is recognized for providing quality products, expert service, and making outdoor relaxation accessible and enjoyable.
I fist visited the store about a year ago and met Steve. I have never owned a hot tub and had a lot of questions. I seen a hot tub in the showroom that I asked for a quote on and left my email with him. He promptly sent a quote and it seemed fair. But I wanted to do more research. I appreciated that he wasn’t pushy. I went to several other stores and got quotes. But those quotes were much higher and the salesmen didn’t seem to have all the answers to my questions.
From my research, I found that I liked the quality and reviews of the Hot Springs brand. I decided I wanted to get the Jetsetter. I got a few quotes and thought I’d stop by and talk to Steve. Steve...read full review
The customer service and professionalism was exceptional. Steve and his Associates went above and beyond to get our needs met, and we couldn’t be happier with the results. We highly recommend this business.
This is the best place to buy your hot tub. Steve n his associate came all the way up to Paradise to repair my hot tub. I'm a senior w osteoporosis n needed help ASAP. They came at a drop of a hat, in the cold of winter to put in a new motor. Awesome customer service. They are there when you need. Thank you so much. Tip I learned is keep your jacuzzi running if you are having freezing temps.