Kaiser Permanente: Flukers Valora D

Kaiser Permanente is a healthcare provider that has received mixed reviews from its patients. While some customers have had positive experiences with the organization, others have faced challenges in accessing timely care and dealing with the pharmacy's long wait times. The positive reviews highlight the convenience of having various medical services, such as lab work, x-rays, glasses, prescriptions, and primary care, all under one roof. Patients have appreciated the short wait times, typically less than 5 minutes, to see their doctors. The mail-order system for prescriptions has also been praised for its efficiency, with patients receiving their medications promptly. Many customers have commended the courteous and kind staff, from the lab technicians to the physicians. One patient, in particular, expressed great satisfaction with their pediatrician, Dr. Pourdavoud, describing them as kind, respectful, and thorough. However, some customers have faced difficulties in getting timely appointments, especially when they are sick. They have had to rely more on phone calls and virtual visits, which can be challenging. The pharmacy has also been a point of frustration, with patients reporting long wait times of up to 1.5 hours, even when checking in online. Additionally, some patients have raised concerns about the safety of the parking lot, which is open to the public, and have experienced instances of being followed, particularly for women traveling alone. Overall, Kaiser Permanente appears to offer a mixed experience, with some customers finding the convenience and quality of care exceptional, while others have faced challenges in accessing timely and efficient services.