JT Sanitation Septic and Sewer Co.

The customer service was refreshing! JT set up an appointment with a quick turn around time, he gave us a reminder call 24 hours prior to his arrival and he arrived on time. The quality and price was affordable as a necessary service to maintain a septic tank.

This company is amazing! They answered right away and were quick to show up. They went above and beyond. They had found roots in my pipe, and quickly took care of the issue. They were all very kind, professional, and kept me informed. I will continue to use this company and refer them to anyone I know!Service: Plumbing pipe repair

The red flag I ignored was the low price proposed at the initial phone call with JT. With my 30 plus years of experience with a home septic system, I should have known this would not end well. JT insisted on digging up, and charging for, the opening to the septic tank when an inlet for pumping services is already existing. We were charged for pumping both the septic tank and the cesspool which is nonsensical as one feeds into the other. JT's assistants did do an excellent job replacing the dug up turf, which should be mentioned JT intimated that a non code diversion of laundry water would be feasible. Consumer beware! All in all, the system was pumped; I watched.... read full review