Costco Vision Center provides exceptional care and service at the Lancaster location. Customers appreciate the friendly and patient nature of the doctors, particularly Dr. Pedarsani and Dr. Mohana, who make visits comfortable and reassuring. The optical staff, especially Haynee, is recognized for their knowledgeable assistance, helping customers find the right glasses and addressing concerns effectively. While some experiences with other staff members have been less satisfactory, the overall quality of care and commitment to customer satisfaction stand out. Many leave feeling well taken care of, praising the expertise and support received during their visits.
I’m leaving a two star review only because the front desk people in the optometrist office were very sweet, I arrived early for my appointment, and I still had to wait almost 45 minutes for the exam. When I got into the small exam room, I noticed that the equipment used to check your eyes was covered with make-up from the last patient. I’m just glad the equipment was white, otherwise I never would have known! I honestly can’t remember if the equipment in the front office was wiped down after the last client. Nobody has time for eye and skin infections! Just be sure to ask them to wipe down the equipment in front of you before your face touches anything. I had to… read full review
Nov 2025
5.0★★★★★
I had a great experience with the optical center! The staff was so kind during the appointment itself, but Kelly was so fun and kind when it came to picking out the frames. She was so friendly and made it a great experience. It was busy, but that is expected with Costco.
Apr 2024
5.0★★★★★
I wanted to purchase glasses . The person at the counter her name is Kat she was so helpful she answered all my questions and helped me pick the perfect glasses and the price was great. I had the best experience.
