I arrived early for my appointment and checked in at the front desk, clearly stating I had a 2:00 pm appointment. I was asked for my name and told to sit and wait—no clarification, no confirmation.
After 20 minutes of watching patients who arrived after me get called, I had to go back up and ask if I had even been checked in. That’s when I was told my appointment was actually at 3:00 pm.
Yes, the text reminder did say 3:00 pm—I acknowledge that. But that’s exactly why front desk staff exist: to verify and communicate. Once... read full review
April 2026
If your part of priority care in Long Beach and they referred you here, go back and ask for a new referral. They’re unprofessional here, on the phone for 2+ hours JUST TO SCHEDULE AN APPOINTMENT. Ridiculous!
January 2026
I was a little worried about reviews I read about the clinic but I was immediately put at ease by the friendly and helpful woman at the reception desk. I didn't have to wait long to see the Doctor. He and the nurse examined me and after a short wait they returned to explain the diagnosis and the treatment. I was given a prescription and booked a follow up appt in less than 5 min. I picked up my medication in the downstairs pharmacy and I was done. The entire visit took less than an hour. I am pleased with the service I received at Dr. Rosenbergs.
Title: Basic communication was completely missing
I arrived early for my appointment and checked in at the front desk, clearly stating I had a 2:00 pm appointment. I was asked for my name and told to sit and wait—no clarification, no confirmation.
After 20 minutes of watching patients who arrived after me get called, I had to go back up and ask if I had even been checked in. That’s when I was told my appointment was actually at 3:00 pm.
Yes, the text reminder did say 3:00 pm—I acknowledge that. But that’s exactly why front desk staff exist: to verify and communicate. Once... read full review
If your part of priority care in Long Beach and they referred you here, go back and ask for a new referral. They’re unprofessional here, on the phone for 2+ hours JUST TO SCHEDULE AN APPOINTMENT. Ridiculous!
I was a little worried about reviews I read about the clinic but I was immediately put at ease by the friendly and helpful woman at the reception desk. I didn't have to wait long to see the Doctor. He and the nurse examined me and after a short wait they returned to explain the diagnosis and the treatment. I was given a prescription and booked a follow up appt in less than 5 min. I picked up my medication in the downstairs pharmacy and I was done. The entire visit took less than an hour. I am pleased with the service I received at Dr. Rosenbergs.