I just stopped into this location as my laptop wouldn’t let me download anything that was not Microsoft. Agent Andy assisted me. He told me it was an easy fix and sounded like I was in S mode (I think). He literally pushed a button and my account synced with it and it was fixed. I cannot thank Andy enough of his support and patience with my questions! I am extremely grateful for the help!
December 2019
As the geek squad just told me, "we don't fix hardware issues" I am pretty sure they shouldn't be listed as a laptop repair shop. They only do some of the issues and ignore the rest. If they don't do all the work, then they obviously aren't repairing laptops.
December 2018
Took hard drive in damaged in an apartment fire. Geek Squad told me it may not be possible to retrieve data and I understood. They explained they what they would do and what the process was. Kept me informed and delivered on their end. Not one issue. They were amazing and I would have given five stars even if the data could not have been retrieved because they were so professional.
I just stopped into this location as my laptop wouldn’t let me download anything that was not Microsoft. Agent Andy assisted me. He told me it was an easy fix and sounded like I was in S mode (I think). He literally pushed a button and my account synced with it and it was fixed. I cannot thank Andy enough of his support and patience with my questions! I am extremely grateful for the help!
As the geek squad just told me, "we don't fix hardware issues" I am pretty sure they shouldn't be listed as a laptop repair shop. They only do some of the issues and ignore the rest. If they don't do all the work, then they obviously aren't repairing laptops.
Took hard drive in damaged in an apartment fire. Geek Squad told me it may not be possible to retrieve data and I understood. They explained they what they would do and what the process was. Kept me informed and delivered on their end. Not one issue. They were amazing and I would have given five stars even if the data could not have been retrieved because they were so professional.