About Western Mechanical HVAC
Western Mechanical HVAC is known for its excellent service, prompt response time, and expertise in resolving issues. Customers praise the company's professionalism, with technicians taking the time to explain problems and offer tips for maintenance and future prevention. The team is courteous, knowledgeable, and efficient, providing clear guidance on necessary repairs and replacements. They respond quickly and provide honest quotes, earning a reputation for top-notch service. Customers have praised the technicians for their punctuality and thorough work, especially in fixing issues like thermostats and AC systems. With fast turnaround times and attentive service, Western Mechanical HVAC continues to earn recommendations and repeat business from satisfied customers.
During the pandemic, my rooftop unit went kaput after 20 good years of usage. Turns out, without my initial knowledge, I had it replaced by a company that sold me an A/C and heating rooftop unit for business offices, that WASN'T compatible with residential condos. WESTERN MECHANICAL sent me out a 1st-rate technician named James who ordered me replacement parts that would communicate with BOTH types of systems. THREE OTHER HVAC companies, who were FIRST contacted BEFORE Western Mechanical, DIDN'T have the expertise to figure out a way to get past the parts-incompatibility challenges. I shall never reach out to another San Diego based company again, for this type of troubleshooting,...read full review
Josh was awesome. Showed up on time, texted when he was on his way. Fixed the issue which was originating from the (not so) smart thermostat. AC back up and running in 1hr total time, probably less time if the Nest thermostat could find my wi-fi.
Excellent service. I had called and a technician came out next day. The technician was professional, and answered all of my questions and made sure my system was working and in good shape. Very pleased and would highly recommend to anyone.