About Rancho Niguel Dental Group
Rancho Niguel Dental Group is a dental practice known for its skilled dentists who provide thorough cleanings and gentle care. Patients praise the dentists for their attentiveness to individual needs, such as accommodating patients with anxiety or special requirements. The practice is commended for its transparency, informing patients about potential issues and expected procedures. Many have recognized Wendy and Leo Perez for their gentle touch and excellent care over the years. However, some patients have expressed dissatisfaction with the front office staff's strict adherence to appointment scheduling. Late arrivals, even with valid reasons, may result in missed appointments. While the dental care is exemplary, experiences with billing can vary. One patient noted a discrepancy in insurance billing that was resolved with the help of Rowin, who provided polite and respectful assistance. Overall, Rancho Niguel Dental Group aims for customer service from the moment the phone rings to the billing process, ensuring that patients feel supported throughout their dental care journey.
I have been a patient of Dr. Mar and his assistant , Helen for over 20 years. I would never consider going elsewhere as they have provided excellent care. They are very professional and knowledgeable in all areas of care. The atmosphere is friendly and supportive. I rate them a well deserved 5 star.
I am thrilled that I have Catherine as my hygienist . She is amazing. She takes time to explain what is occurring in my mouth. She always makes time for my questions and makes sure that I understand what I need to do in order to have healthy teeth.. She is professional and asks questions to better understand my teeth cleaning habits ! I am grateful for Catherine !
Helen was so professional and she made me feel like a valued patient. I haven't been here in a while so I need a lot of work. Dr. Mar evaluated my issues and explained in detail what I need to do going forward. I always have an amazing experience with Rancho Niguel Dental Group!