Brock was truly amazing! From the moment he arrived, he was professional, kind, courteous, and incredibly respectful. He even wore shoe booties inside our home, which we really appreciated. Such a thoughtful detail!
He was an absolute pleasure to talk to and so helpful. He took the time to explain everything in detail, answered our questions, and quickly installed our new thermostat. What impressed us most was that Brock was originally only coming out for the thermostat installation, but he built our trust so quickly with his knowledge, genuine interest in our system, and overall approach that we decided to sign up for a service contract.
He even took the time to embrace our doggies, which of course won us over even more! 🐾
Brock is exactly the kind of technician you hope shows up at your door, knowledgeable, trustworthy, personable, and someone who genuinely cares about his customers. We couldn’t have been happier with our experience and would highly recommend him. He is a wonderful representative of the company! We hope that Brock will become our personal service tech!
About Andrus Plumbing & Heating Inc
Andrus Plumbing & Heating Inc. is a trusted, locally owned business serving Laguna Beach and South Orange County since 1947. Their professionals offer 24-hour emergency services, providing reliable solutions for residential and commercial needs. They specialize in a wide range of services, including plumbing, drain cleaning, back-flow services, and more. Their team is known for being on-time, clean, courteous, and professional. With 100% satisfaction guaranteed, Andrus Plumbing & Heating Inc. has earned a reputation for excellent work, efficiency, and fair prices. Homeowners praise their thorough, cost-effective jobs and quick response times, making them a go-to choice for plumbing needs in the area.
Reviews
Brock was polite, informative and detailed his system evaluation.
But unfortunately could not give us a simple solution to our issues other than replacing our entire system, to the tune of $20000.
4x the cost of the base system before install.
If I had got a reasonsble quote of $10000 for a 1 day job....I would have committed to the upgrade. This quote came from Brocks supervisor.
Minimal service work done other than diagnosys....
Emmy was incredible, kind, knowledgeable, and helpful. Want him to be my service consultant. Nicolette was kind and helped me get service today. Thank you for great service people.
Photos

Hours
Good to know
- on-site services
- no online estimates
- accepts credit cards
Location
939 Glenneyre St Ste E, Laguna Beach, CA 92651
Explore More Businesses Around
You May Also Like
Is this your business?
Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.
