I made an appointment over the phone a month ago. The customer service was good, and I was given a scheduled time. However, when I arrived early, I discovered there was no record of my appointment. The person who answered the phone clearly hadn't made a note of it. The two women at the front desk seemed extremely discriminatory towards Asians, and their attitude was awful! They looked at us with disgust, as if I were deceiving them. And then the white people who checked us in later had another look! The waiting area was very dark, with only two lights on. Filling out the paperwork was incredibly inconvenient! The two doctors, both Asian, were very friendly! They were very thorough and thorough, and more dedicated than many family doctors at ArcadiaοΌ
Ky Ta
Aug 2024
Man the Dr Wong is the greatest he will take your appointments last minute when he refills prescriptions he's on it and sends it to you your Pharmacy right away there's no waiting if you have an emergency he will see you immediately one of the greatest doctors I ever had if not the greatest I really suggest that you guys visit him except all types of insurance including medical Medicare everything and cash the best doctor I ever had in my life seriously... I've been a patient I don't know 7 years or so and my mom's been a patient for about 20 years the best the absolute best!!! π―πππ
Bill Midgley
May 2024
Poor service.
J Irving
Dec 2023
Been here for a couple years now.. Dr Wong is awesome.. always helpful and knowledgeable. Tele health is convenient as well. Staff is friendly and helpful as well.
David Sifuentes
Jun 2023
Weird vibes and even weirder doctor, ordered labs on some abnormal suspicion not discussed. Place is shabby, smelly and wait time is gross. Will not go back, there are better places. And, when a doctor is training a student, opt out- makes the primary nervous.
momo Carmody
Mar 2022
La Verne medical center I have been attending for over 10 years Doctor Wong is a great doctor is very knowledgable and the staff I have to take my hats off to the staff ,Nona , Molly, for the great work they do . Keep it up and again thank you Al
Crystal Knight
Mar 2021
This is the worst experience I have ever had. Changing drs now
Lorena Fitzmaurice
Mar 2021
My orginal Doctor passed away and all his patients where referred to this office.The Doctors are great but whenever its time for my fillsthe office staff does not submit them timely and my illness flares. The ladies in charge of the fills still tell me they are too busy and I have to wait when in fact they are the ones who were late in the first place. I do recommend there urgent care and if you need a physician for medication which is not determintal to your health. It's time to look for a new specialistiii
Lea T.
Feb 2021
I highly recommend Dr Wong , I find it easy to converse with him any issues or health concerns. He actually listens to his patients And your needs. From the Nurses to the front office his staff is Very welcoming.
Guadalupe R.
Aug 2020
I have been calling and leaving voicemails and nobody picks up. They say they will get back to you within 24 hours and they don't. I also called months ago before COVID and the staff was rude and put me on hold for a very long time, and I ultimately hung up.
Linda Miu
I made an appointment over the phone a month ago. The customer service was good, and I was given a scheduled time. However, when I arrived early, I discovered there was no record of my appointment. The person who answered the phone clearly hadn't made a note of it. The two women at the front desk seemed extremely discriminatory towards Asians, and their attitude was awful! They looked at us with disgust, as if I were deceiving them. And then the white people who checked us in later had another look! The waiting area was very dark, with only two lights on. Filling out the paperwork was incredibly inconvenient! The two doctors, both Asian, were very friendly! They were very thorough and thorough, and more dedicated than many family doctors at ArcadiaοΌ
Ky Ta
Man the Dr Wong is the greatest he will take your appointments last minute when he refills prescriptions he's on it and sends it to you your Pharmacy right away there's no waiting if you have an emergency he will see you immediately one of the greatest doctors I ever had if not the greatest I really suggest that you guys visit him except all types of insurance including medical Medicare everything and cash the best doctor I ever had in my life seriously... I've been a patient I don't know 7 years or so and my mom's been a patient for about 20 years the best the absolute best!!! π―πππ
Bill Midgley
Poor service.
J Irving
Been here for a couple years now.. Dr Wong is awesome.. always helpful and knowledgeable. Tele health is convenient as well. Staff is friendly and helpful as well.
David Sifuentes
Weird vibes and even weirder doctor, ordered labs on some abnormal suspicion not discussed. Place is shabby, smelly and wait time is gross. Will not go back, there are better places. And, when a doctor is training a student, opt out- makes the primary nervous.
momo Carmody
La Verne medical center I have been attending for over 10 years Doctor Wong is a great doctor is very knowledgable and the staff I have to take my hats off to the staff ,Nona , Molly, for the great work they do . Keep it up and again thank you Al
Crystal Knight
This is the worst experience I have ever had. Changing drs now
Lorena Fitzmaurice
My orginal Doctor passed away and all his patients where referred to this office.The Doctors are great but whenever its time for my fillsthe office staff does not submit them timely and my illness flares. The ladies in charge of the fills still tell me they are too busy and I have to wait when in fact they are the ones who were late in the first place. I do recommend there urgent care and if you need a physician for medication which is not determintal to your health. It's time to look for a new specialistiii
Lea T.
I highly recommend Dr Wong , I find it easy to converse with him any issues or health concerns. He actually listens to his patients And your needs. From the Nurses to the front office his staff is Very welcoming.
Guadalupe R.
I have been calling and leaving voicemails and nobody picks up. They say they will get back to you within 24 hours and they don't. I also called months ago before COVID and the staff was rude and put me on hold for a very long time, and I ultimately hung up.