About La Puente Valley Medical Group
Reviews for La Puente Valley Medical Group
Write a reviewHours
Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: ClosedSunday: Closed
La Puente Valley Medical Group is highly regarded for its welcoming atmosphere and supportive staff. Patients appreciate the kindness and patience of the front desk team, who make appointment scheduling easy, including accommodating walk-ins. Many find the medical staff, including the NP and doctors, to be friendly and helpful, providing timely care and prescriptions. However, there was a mention of an issue with one staff member's attitude over the phone, suggesting the need for improved customer service training. Overall, the clinic receives strong recommendations for its caring environment and efficient service, making it a favorite among patients seeking medical care.
Dr Hiren Shah has consistently shown his care to explain distinctly all medical concerns I ask. I highly recommend Dr. Shah for his expertise in his medical profession. His assistants, Ann & Sweta are both knowledgeable and responsive to my request.
Great place! I had to find a new medical group as mine had closed and I'm happy to have chosen this location. The staff are great, patient, and understanding. The NP was so sweet. They set a nice comfortable environment. They make it easy to set appointments and take walk ins, as for the other group didn't at all. They do set priorities for those with an appointment, understandable, with a sign that clearly tells you that. I totally recommend this group.
The best clinic i ever came across. the staff, MD AND NP ARE THE MOST NICEST PEOPLE WORKING HERE, they are so nice and helpful. Girls in the front are so nice and patient WITH appointments, i came late 1 hour instead of them rescheduling my appointment like other offices they let me in and i was able to see the doctor for my results. person who does Authorizations and medications shes the best i always get my meds on time and i get referred to my specialist which i don't have to wait months like other offices make you wait and call them multiple times. ALSO THE GIRL WHO WORKS IN THE BACK not sure her name? she's so sweet & helpful, I APPERICATE THIS GIRLS FOR HELPING ME