Jack's Refrigeration

Jack’s Refrigeration, a business that has been operating since 1959, takes great pride in their work and their company motto, “Family Comes First.” They provide heating and cooling services, and their comfort advisors are available to offer information about the products on the market. Their factory-authorized service technicians perform proper equipment maintenance, and their skilled installers aim to provide smooth equipment replacement or repair with minimal downtime. Customers have praised the company for its fast and friendly service. Andrew, one of their technicians, is highly regarded for being knowledgeable, professional, and helpful. He clearly explains options and makes sure customers understand their choices. Many clients appreciate that they are never oversold and that all their questions are answered thoroughly. The customer service team is also known for their quick response and friendly attitude, making the experience stress-free. One customer had an emergency HVAC situation and called Jack’s Refrigeration. The technician, David, identified a different issue and fixed it, even though it was not the initial problem. The customer appreciated the fast response, friendly service, and the poinsettia that they received. Another customer has been happy with Jack’s Refrigeration for several years and has had positive experiences with their representatives, including Andrew and Porter. They were detailed in their inspection, cleaned, and fixed the unit, with the customer valuing Andrew’s patience in explaining the work in detail. A third customer was helped by a technician named Shawn when their home AC went out over the summer. Shawn was professional, helpful, and quickly identified the problem. The customer appreciated that they never felt oversold and that all their questions were answered. They plan to choose this company again.