I paid for my office visit upfront during my visit, but after my insurance successfully processed the claim and paid them, this office quietly kept BOTH my payment and the insurance payout. My actual patient responsibility was much lower, yet they completely failed to notify me of the overpayment or issue a refund.
WATCH OUT
Chloe Lee
Apr 2026
Our visit with Dr. Leela Athalye felt rushed—we had to speak up and say we were overwhelmed before the pace slowed down. Also, very frustrating billing experience. Received the statement late, made multiple calls with no response, and when I finally reached someone and provided payment, it was never processed. No receipt, no charge, yet I was still hit with a late fee. Overall, poor communication and an unsatisfactory experience.
Benjamin Stern
Dec 2025
Dr. Tran failed to effectively treat me for jock itch…how could I receive better skin treatment from an urgent care rather than a dermatologist?? When I would ask questions regarding my issues, he was rude. One thing that Seaside is good at is ensuring that they receive those co payments!! One of the ladies up front told me that my copayment was $80 when in reality it was only $25. I’m happy I knew what my co payment was supposed to be to avoid this overcharge. If a dermatologist can’t effectively treat jock itch should you really trust them for cancer research…? I’m giving 2 stars because they did do a good job removing a couple moles I had but it wasn’t Dr. Tran who did the removal. Yeah, I’d avoid this place.
Ben S.
Dec 2025
Dr. Tran failed to effectively treat me for jock itch…how could I receive better skin treatment from an urgent care rather than a dermatologist?? When I would ask questions regarding my issues, he was rude. One thing that Seaside is good at is ensuring that they receive those co payments!! One of the ladies up front told me that my copayment was $80 when in reality it was only $25. I’m happy I knew what my co payment was supposed to be to avoid this overcharge. If a dermatologist can’t effectively treat jock itch should you really trust them for cancer research…? I’m giving 2 stars because they did do a good job removing a couple moles I had but it wasn’t Dr. Tran who did the removal. Yeah, I’d avoid this place.
Lora Bales
Aug 2025
If I could give this office zero stars, I absolutely would. They sent my daughter to Quest for lab work for four months, only for us to later learn she should have been sent to Labcorp. Because they never verified which lab was covered by her insurance, we are now stuck with a $1,600 bill. And, of course, the office refuses to take any responsibility for their mistake.
Jason Billings
Dec 2024
Appointment availability is very limited and so far, out I basically solve my own problems online by doing some research. Reaching out to talk with someone about scheduling is also a difficult process. Phone rings and rings and then doesn't allow you to leave a message.
Beeta Mansouri
Oct 2024
They never pick up the phone to make an appointment!
Sammie Crain
Sep 2024
Dr. Tran is a very talented cancer surgeon. He took a small cancer off my face and now you can't tell I had it. Recommend his service.
L K.
Jul 2024
Average treatment. Never saw the doctor-only PA. She's pleasant. A bit on the expensive side.
James G.
Jun 2024
I went there for various problems. She suggested two creams to be used for various problems in various ways. I asked her to write it down because I wouldn't remember what went where and when. She assured me that the medications would have the instructions. When I picked up the two creams, both said to apply to "affected areas on the face" but didn't specify which cream went on which area. So I called and left a message. 2 days went by with no reply. I called again. This time, I also went to their website to enter a comment and ask for help. The website didn't work. So I called. The person who answered the phone apologized without explanation for why nothing was done, and assured me that they would get back to me. They didn't. This type of aftercar e is unacceptable.
poy Mu
UNETHICAL BILLING PRACTICES
I paid for my office visit upfront during my visit, but after my insurance successfully processed the claim and paid them, this office quietly kept BOTH my payment and the insurance payout. My actual patient responsibility was much lower, yet they completely failed to notify me of the overpayment or issue a refund.
WATCH OUT
Chloe Lee
Our visit with Dr. Leela Athalye felt rushed—we had to speak up and say we were overwhelmed before the pace slowed down.
Also, very frustrating billing experience. Received the statement late, made multiple calls with no response, and when I finally reached someone and provided payment, it was never processed. No receipt, no charge, yet I was still hit with a late fee.
Overall, poor communication and an unsatisfactory experience.
Benjamin Stern
Dr. Tran failed to effectively treat me for jock itch…how could I receive better skin treatment from an urgent care rather than a dermatologist?? When I would ask questions regarding my issues, he was rude. One thing that Seaside is good at is ensuring that they receive those co payments!! One of the ladies up front told me that my copayment was $80 when in reality it was only $25. I’m happy I knew what my co payment was supposed to be to avoid this overcharge. If a dermatologist can’t effectively treat jock itch should you really trust them for cancer research…? I’m giving 2 stars because they did do a good job removing a couple moles I had but it wasn’t Dr. Tran who did the removal. Yeah, I’d avoid this place.
Ben S.
Dr. Tran failed to effectively treat me for jock itch…how could I receive better skin treatment from an urgent care rather than a dermatologist?? When I would ask questions regarding my issues, he was rude. One thing that Seaside is good at is ensuring that they receive those co payments!! One of the ladies up front told me that my copayment was $80 when in reality it was only $25. I’m happy I knew what my co payment was supposed to be to avoid this overcharge. If a dermatologist can’t effectively treat jock itch should you really trust them for cancer research…? I’m giving 2 stars because they did do a good job removing a couple moles I had but it wasn’t Dr. Tran who did the removal. Yeah, I’d avoid this place.
Lora Bales
If I could give this office zero stars, I absolutely would. They sent my daughter to Quest for lab work for four months, only for us to later learn she should have been sent to Labcorp. Because they never verified which lab was covered by her insurance, we are now stuck with a $1,600 bill. And, of course, the office refuses to take any responsibility for their mistake.
Jason Billings
Appointment availability is very limited and so far, out I basically solve my own problems online by doing some research. Reaching out to talk with someone about scheduling is also a difficult process. Phone rings and rings and then doesn't allow you to leave a message.
Beeta Mansouri
They never pick up the phone to make an appointment!
Sammie Crain
Dr. Tran is a very talented cancer surgeon. He took a small cancer off my face and now you can't tell I had it. Recommend his service.
L K.
Average treatment. Never saw the doctor-only PA. She's pleasant. A bit on the expensive side.
James G.
I went there for various problems. She suggested two creams to be used for various problems in various ways. I asked her to write it down because I wouldn't remember what went where and when. She assured me that the medications would have the instructions. When I picked up the two creams, both said to apply to "affected areas on the face" but didn't specify which cream went on which area. So I called and left a message. 2 days went by with no reply. I called again. This time, I also went to their website to enter a comment and ask for help. The website didn't work. So I called. The person who answered the phone apologized without explanation for why nothing was done, and assured me that they would get back to me. They didn't. This type of aftercar e is unacceptable.