Had some service work today in the field and needed help from Q cell customer support. Thank the stars for Johnny. Man was able to help me knock two cases in very quick succession.
Definitely a dedicated team member who knows how to handle his job in an efficient manner.
Hoping to get him on the line any time I need troubleshooting.
About Qcells
Qcells USA Corp. is a prominent player in the clean energy sector, known for its high-performance solar cells and modules, intelligent storage systems, and extensive renewable energy projects. The company offers a wide range of services, including renewable electricity retail and solutions for utility, commercial, governmental, and residential markets.
Customer experiences highlight Qcells' strong support and expertise. Installers report positive interactions, particularly with representatives like Johnny Conde, who provide patient guidance, answer questions effectively, and offer helpful resources. One customer shared a journey from previous disappointing solar investments to a successful upgrade with Qcells. Despite initial system underperformance, Qcells' responsive customer service, including proactive communication and a technician visit, resolved the issue. The company even provided a cash rebate, restoring the customer’s confidence in solar technology.
Overall, Qcells USA Corp. is recognized not only for its quality products but also for its commitment to customer service and long-term partnerships, making it a recommended choice for those seeking solar energy solutions.
Reviews
OMGoodness...after dealing with inept monitoring companies for over 2 mo. Johnny reached out to me with help. He was able to indentify and resolve the no power issue in minutes. Very knowledgeable and caring individual. Thank you Johnny..
I have been working in the solar trade for 17+ years . When working on Qcell systems and have any issues I contact the tech support and Eduardo and Johnny always solve the issue that I was having in a quick and timely manner . Both a very good at what they do . Wish other companies had tech support that actually has Knowledge about the systems like they do. Will continue to reach out to them as they always get the problem solved. Eduardo and Johnny are both assets to this company.
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Hours
Monday 8AM - 5PM
Tuesday 8AM - 5PM
Wednesday 8AM - 5PM
Thursday 8AM - 5PM
Friday 8AM - 5PM
Saturday Closed
Sunday Closed
Location
300 Spectrum Center Drive Suite 500, Irvine, CA 92618
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