About Qcells
Reviews for Qcells
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Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
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Qcells USA Corp. is a prominent player in the clean energy sector, known for its high-performance solar cells and modules, intelligent storage systems, and extensive renewable energy projects. The company offers a wide range of services, including renewable electricity retail and solutions for utility, commercial, governmental, and residential markets. Customer experiences highlight Qcells' strong support and expertise. Installers report positive interactions, particularly with representatives like Johnny Conde, who provide patient guidance, answer questions effectively, and offer helpful resources. One customer shared a journey from previous disappointing solar investments to a successful upgrade with Qcells. Despite initial system underperformance, Qcells' responsive customer service, including proactive communication and a technician visit, resolved the issue. The company even provided a cash rebate, restoring the customer’s confidence in solar technology. Overall, Qcells USA Corp. is recognized not only for its quality products but also for its commitment to customer service and long-term partnerships, making it a recommended choice for those seeking solar energy solutions.
I'm an installer working with qcells systems and so far I have had a tremendous experience with their support. A great example was from yesterday when a rep named Johnny Conde guided me smoothly through my problems and answered all my questions. Easy to listen to and patient. Even provided helpful photos and docs for future reference. I look forward to receiving more assistance from them.
My involvement in the solar energy industry began years ago, unfortunately marked by an early investment in Peterson Dean solar panels. Their promises proved unfounded, as the company subsequently failed, leaving me with unsupported panels. Subsequently, I engaged Senper Solaris, who proposed integrating my existing panels with additional units and a battery system for $80,000. This agreement initiated a series of issues, including overcharges and a demand for $20,000 in roof modifications to accommodate their panels, a proposal I rejected. I strongly advise against using their services and remain in a challenging situation as a result. Fortunately, I discovered Q-Cell....read full review
Johnny Conde always does a great job helping me when there is an issue with commissioning. He answers all questions effectively and knows his stuff. I appreciate all the help he gives me when running into an issue . Keep up the good work!