Kumo Cloud Solutions | Managed IT Services & Unified Communications Solutions

First off: Kumo has top notch IT and tech services. I'm in Orange County and it seemed that our network and or server liked to crash on Friday at 5 pm or over the weekend. Since switching to Kumo two years ago, we've had an incredibly reliable network. Their customer service is amazing. They've always replied to our random requests at all hours! Luckily, these requests are not that common anymore since we've been with them. My original intention for this review was to give kudos to their team for helping us move our office phones, PC's and server to a new location. Prior to the move, their technician kindly explained that our phone system was outdated for what our… read full review

The offline experience with Kumo resulted in the perfect outcome (computer is back online!) without any elaborate or over-extended communications to address a computer breakdown. My only concern is where the initial intake included a request for my company network password - which I considered as somewhere in between unnecessary and inappropriate. I declined at providing my password, and the issue was resolved regardless.

I depend on Kumo for all my data cabling, IT, and VOIP. James is my goto guy - very diligent and thorough. I use them on all of our office spaces and have recommended them to all companies that need these services.