I asked if they need anything from me while I wait for their doctors to get back from their lunch, he said no. Wasted 30 minutes just to be told that they dont take my insurance.
Edit: You should post lunch hours so it doesn't inconvenience the patient. Same guy who sat there in the front told me to wait because they were on lunch break checked me in. Make it make sense.
Linda Mercurio
Jan 2026
Very professional and very kind 😇 to me....Thank you.....
ali saheb
Jan 2026
I went to see them New Year’s Eve. They charged me $225 for the visit. They told me they made a mistake, they had my charge under a different person’s name so they had to charged my account again promising me that the first charge that they credited to someone else’s account would be refunded. They did not refund and so I call them. After getting on the phone with a lady, I explained to her the situation and she just hung up on me! I called back immediately and was sent directly to voicemail. I’ve been calling all day and I’ve been getting sent directly to voicemail immediately after talking to someone. So they double charged me on purpose told me they’re going to refund one of those charges, they did not do it in the time that they promised and now they just won’t answer their phone call. I promise you there are hundreds of places that are much better than this place to go. If this is the kind of stuff they’re going to do. I lost respect for this place. I will never recommend another person to this place again.
Victoria Chen
Dec 2025
Excellent, friendly, helpful, professional staff! Very convenient and efficient. Absolutely recommend!
Kevin Pripp
Dec 2025
If you have medical or medicaid, you need to find somewhere else
Lee Boseok
Dec 2025
The doctor is always kind and provides excellent care.
Joey Hernandez
Dec 2025
They were great. Really listened to me, were extremely nice, found out what my issue was and took care it.
Julia Daniel
Dec 2025
Woke up 4:00am with extreme scratchy swollen right eye. Assuming is conjunctivitis. I googl for Eye Urgent Care. Came upon Carbon Health on Culver Bl. Made an 9:00am appointment online and process was user friendly. Check in was great and Helen Luu gave me a through eye exam. No pink eye. Might be allergy. She called into CVS for an allergy eye drops. The exam and the time to pick up the eye drops at CVS were less than one hour. I really appreciate the efficiency of Helen Lu and CVS Northpark. My right eye is already improving.
Brenna Hermes
Dec 2025
Had a great visit. I went in because of a persistent cough. The doctor was very through and asked many questions and performed a lot of tests until we were able to figure out what was wrong. The whole time I felt taken care of and like I was a priority. Great experience even while feeling like crap. Thank you!!
Hakan Buvan
Easy and comfortable dr service
TR L
I asked if they need anything from me while I wait for their doctors to get back from their lunch, he said no. Wasted 30 minutes just to be told that they dont take my insurance.
Edit: You should post lunch hours so it doesn't inconvenience the patient. Same guy who sat there in the front told me to wait because they were on lunch break checked me in. Make it make sense.
Linda Mercurio
Very professional and very kind 😇 to me....Thank you.....
ali saheb
I went to see them New Year’s Eve. They charged me $225 for the visit. They told me they made a mistake, they had my charge under a different person’s name so they had to charged my account again promising me that the first charge that they credited to someone else’s account would be refunded. They did not refund and so I call them. After getting on the phone with a lady, I explained to her the situation and she just hung up on me! I called back immediately and was sent directly to voicemail. I’ve been calling all day and I’ve been getting sent directly to voicemail immediately after talking to someone. So they double charged me on purpose told me they’re going to refund one of those charges, they did not do it in the time that they promised and now they just won’t answer their phone call.
I promise you there are hundreds of places that are much better than this place to go. If this is the kind of stuff they’re going to do. I lost respect for this place. I will never recommend another person to this place again.
Victoria Chen
Excellent, friendly, helpful, professional staff! Very convenient and efficient. Absolutely recommend!
Kevin Pripp
If you have medical or medicaid, you need to find somewhere else
Lee Boseok
The doctor is always kind and provides excellent care.
Joey Hernandez
They were great. Really listened to me, were extremely nice, found out what my issue was and took care it.
Julia Daniel
Woke up 4:00am with extreme scratchy swollen right eye. Assuming is conjunctivitis. I googl for Eye Urgent Care. Came upon Carbon Health on Culver Bl. Made an 9:00am appointment online and process was user friendly. Check in was great and Helen Luu gave me a through eye exam. No pink eye. Might be allergy. She called into CVS for an allergy eye drops. The exam and the time to pick up the eye drops at CVS were less than one hour. I really appreciate the efficiency of Helen Lu and CVS Northpark. My right eye is already improving.
Brenna Hermes
Had a great visit. I went in because of a persistent cough. The doctor was very through and asked many questions and performed a lot of tests until we were able to figure out what was wrong. The whole time I felt taken care of and like I was a priority. Great experience even while feeling like crap. Thank you!!