About Carpet Empire Plus
Carpet Empire Plus is a family-owned and operated business that has been serving the desert community since 1996. They prioritize providing a thoroughly satisfying experience for their customers. The company has a wide selection of flooring options, including carpet, luxury vinyl plank, laminates, and hardwoods. Their staff, particularly Corey, are knowledgeable, professional, and attentive, going above and beyond to navigate unexpected problems and find solutions. Customers appreciate their honesty and clarity, and many have had wonderful experiences shopping at Carpet Empire Plus. With a focus on trust and confidence, the company has built a good standing in the community.
This is our fifth time using Carpet Empire Plus, and once again they exceeded expectations. Michael Balian, the owner and our salesperson, is the reason we keep coming back. He’s knowledgeable, honest, and truly cares about making sure you get the right product for your space and budget—never pushy, just genuinely helpful.
From start to finish, the process was smooth and professional. Michael took the time to walk us through options, answer all our questions, and make sure everything was handled perfectly. The quality of the carpet and installation is consistently excellent, which says a lot after using the same company five times.
If you’re looking...read full review
I recently purchase high quality wood laminate flooring for my 2700 square foot home. I went to the Indio store and met the sales associate Dave Lanterman and he quickly greeted me as I entered the store but didn't hover but gave me space to browse. Then when I was ready he was quick to assist with helping me select the product I wanted. We scheduled a associate to come out and measure. Then later that afternoon I got the quote because I requested a quick response due to a closing escrow. The quoter was a little higher than another smaller retailer but when i told him they matched the lower quote. I went with Carpet Empire because I had a previous good experience...read full review
We had fantastic experience with Carpet Empire Plus and couldn't be more pleased to work with Dave on our purchase. He was knowledgeable, easy-going, and took great care of us. As we were looking to replace our wool carpet, we wanted something that looked nice/fit our home well, but would also hold up with pets and guests. The store had lots of great flooring options to choose from, and we came away very happy with our final choice. Would definitely recommend.