About Ulta Beauty
Ulta Beauty is the largest beauty retailer in the US, offering over 25,000 products from 500 brands. The store features exclusives like Kylie Cosmetics, Olaplex, and Ulta Beauty Collection. Conscious Beauty at Ulta Beauty provides vegan, clean ingredient, cruelty-free, and sustainable packaging options. The Salon at Ulta Beauty offers a range of services, including haircuts, color, brow wax, lash extensions, and makeup application. Customers can book appointments online or walk-in if stylists are available. Reviewers praise the knowledgeable and helpful staff, such as Richard, the brow specialist, and Dana, the hair stylist. Customers are impressed with Dana's skills, communication, and ability to provide valuable information about hair care. One reviewer had a last-minute appointment change but was pleased with Dana's excellent color match and expertise. Others mention that staff listen carefully to preferences, give thoughtful recommendations, and make the experience comfortable and easy. The customer service is often described as very friendly and professional, with associates helping find products suited to individual needs. Several customers highlight helpful staff members like Ashley, who provided great assistance with cologne, and David, who was especially understanding and helpful during a challenging online order. Overall, this Ulta Beauty location is highly appreciated for its attentive staff and quality service.
I can't begin to express how wonderful the staff at this location were. From the moment I walked in, I was treated with kindness, professionalism, and genuine care. Jessica, the district manager, was absolutely amazing, and both Amber and Bonny—the makeup artist and stylist—truly brightened my day.
I had just come from a terrible experience at the Ulta in Huntington Beach Bella Terra, where the stylist left my hair and makeup in a complete mess on one of the most important days of my life—my wedding day. Not only was the service there subpar, but the stylist also refused to take accountability.
Thankfully, this location completely turned things around....read full review
Sandra took the time to listen to my preferences and gave thoughtful recommendations based on my face shape and features. The precision and care during the shaping process were impressive, and I felt completely relaxed throughout the entire experience. She was very kind and made the whole process comfortable and easy.
I’m kinda clueless with cologne, so a lady named Ashley came over and helped me out , big time .She is top notch and should be getting double of the norm. Professional,,classy and downright great saleswoman . Thank you?