Ulta Beauty is a popular beauty retailer in the US, offering a wide range of products from various brands, as well as salon services. Customers have shared their experiences with the salon services, particularly the hair and makeup services.
One customer praised the salon service, specifically their stylist Angelica, for her expertise and professionalism in coloring hair. They mentioned that Angelica took the time to understand what the customer wanted and provided insightful suggestions, resulting in a successful hair transformation. The customer highly recommends Angelica for those looking to color their hair.
Another customer had a positive experience with the salon services, particularly with the makeup artist Summer. They mentioned that Summer was professional, attentive to detail, and ensured that everything blended nicely. The customer was pleased with the final look, except for the lip color, which looked different under indoor and outdoor lighting. However, this was an easy fix. The customer also appreciated the reusable lashes provided by Ulta Beauty, which they found to be a good value.
However, there was one instance where a customer had a less positive experience. They mentioned that their makeup artist cancelled the appointment two weeks prior, and they had to rush to find another artist. The customer was quoted $60 for the service, but was charged $70 at checkout. They were unsure of the criteria for the additional $10. Despite this, the customer was satisfied with the final look provided by Summer and plans to return for future services.
Overall, customers have had positive experiences with Ulta Beauty's salon services, particularly with the hair and makeup services. The salon stylists and artists are professional, attentive to detail, and provide high-quality services. However, there have been instances of miscommunication regarding pricing, which may be an area for improvement.
They are so nice here!! And they have a great selection of products. Amani is so so sweet! She recommended Dibs for my sensitive skin. NUDESTIX is also a clean brand that was recommended.
I brought in a photo and Amani matched the color perfectly. She is very patient and kind.
Will be back.
Damien was a wonderful person to help me and my mom out. He gave us a really helpful and supportive experience at Ulta. A lot of great products were recommended and none were returned from that experience lol. He took his time with us, and made sure we came home with products that we love. The Ulta staffs are incredible as well. 🥹
I want to commend the staff at the Bella Terra Ulta. I was looking for a mascara for older women and was directed to a brand that was similar to Thrive and the employee explained the product very well without pushing me into buying anything. I inquired about a more expensive version and the employee pointed out how small the brush was. When I checked out, the cashier was very nice as well. There weee plenty of employees to give great service on the floor as well as keep the line moving.
7881 Edinger Avenue Ste 130, Huntington Beach, CA 92647
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