About Alpha & Omega Computer & Network Services, Inc.
Alpha & Omega Computer & Network Services, Inc. is an IT support and security services business based in Huntington Beach, California. The company was founded in 1999 and has over 25 years of experience providing professional Information Technology services to clients in the Orange County and Los Angeles areas. The company is dedicated to being 'The First and Last of All Your Technology Needs,' striving to be the go-to source for all of their clients' technology requirements and creating a company culture in which they live and breathe their commitment to excellence. Customers have had exceptional experiences with the IT support team, who respond promptly, resolve issues efficiently, and take the time to explain each step to ensure understanding. The staff is described as professional, expert, and helpful, providing seamless and pleasant support encounters. Clients highly recommend the company for its great staff and excellent customer service.
I had an exceptional experience with the IT support team. Upon submitting my ticket, a technician responded promptly and attentively. He not only resolved my issue efficiently, but also took the time to explain each step he was taking, ensuring I understood the process. He patiently addressed all my questions and concerns, leaving me feeling confident and satisfied with the resolution. Overall, his professionalism and expertise made for a seamless and pleasant support encounter. Highly recommended.
It's awesome to know that for as good as I am at causing computer/system issues, Alpha & Omega are BETTER at correcting them! My problem was addressed immediately and handled literally while I was on the phone with them. With a follow up later to make sure I was happy with the result. Great staff and great customer service. I have, and will continue, to recommend them to others.
Had a wonderful experience working with Alpha and Omega employees with fast response times and kind attitudes. They helped me resolve several ticket items throughout the day and maintained professionalism and helpfulness through each encounter.