Don't ever let these people convince you that they "specialize in German cars".I was referred to here by another body shop as my Mercedes was in dire need of repair. Tony, the owner, informed me that his original location was in Hollywood, but they had recently opened a shop in East LA, which is closer to me.After speaking with the lot owner/manager at the East LA location, Joe, I felt I was in good hands as he spoke highly of Tony. At the time he had told me the name of his business was "German Auto of Hollywood" and that Tony was established in the industry.First red flag was when I had to fight with Joe the manager in order to get a invoice, which includes the prices...read full review
Nov 2022
I'm in loss of words. Besides the horrible customer service from the mechanic, the quality of work done on my car was worse! After taking my car in because of the leaking engine due to their lack of knowledge or carelessness the same exact thing happened again. Oil was gushing out of my engine oil area. This time I had to tow my car into Pepboys. The looked at it and within seconds they said the previous mechanic has 2 filters gaskets rinds instead of one! WHO DOES THAT? Now I'm stuck with a messy driveway and tow fees and of course I had pay again for the 3rd time. Thank you German Auto.
Nov 2021
Needed a smog check so I went to this spot, there was only one mechanic in the garage watching videos on his phone, I asked him about getting a smog check and he said they don't offer that her and jus ignored me and kept watching his videos. I told him he should probably change the name of the venue and remove al the smog check signs he had up in the shop. F*** this place.
Don't ever let these people convince you that they "specialize in German cars".I was referred to here by another body shop as my Mercedes was in dire need of repair. Tony, the owner, informed me that his original location was in Hollywood, but they had recently opened a shop in East LA, which is closer to me.After speaking with the lot owner/manager at the East LA location, Joe, I felt I was in good hands as he spoke highly of Tony. At the time he had told me the name of his business was "German Auto of Hollywood" and that Tony was established in the industry.First red flag was when I had to fight with Joe the manager in order to get a invoice, which includes the prices...read full review
I'm in loss of words. Besides the horrible customer service from the mechanic, the quality of work done on my car was worse! After taking my car in because of the leaking engine due to their lack of knowledge or carelessness the same exact thing happened again. Oil was gushing out of my engine oil area. This time I had to tow my car into Pepboys. The looked at it and within seconds they said the previous mechanic has 2 filters gaskets rinds instead of one! WHO DOES THAT? Now I'm stuck with a messy driveway and tow fees and of course I had pay again for the 3rd time. Thank you German Auto.
Needed a smog check so I went to this spot, there was only one mechanic in the garage watching videos on his phone, I asked him about getting a smog check and he said they don't offer that her and jus ignored me and kept watching his videos. I told him he should probably change the name of the venue and remove al the smog check signs he had up in the shop. F*** this place.