Hair By Kim Townsend

Jan 2025

Terrible experience. Sent Kim photos of what color I wanted and she said she could achieve it. She did not achieve it but still charged me hundreds of dollars saying she does not refund even if clients are not satisfied with her work. Very unprofessional and disrespectful when talking to me about the situation. I came to her very calm and respectful. She Made fun of my thick coily hair. Once I already paid her she said “you’ll never get your hair straight or to the color of the pictures you sent” even though she still fully charged me, knowing I wasn’t able to achieve what I wanted. She had no remorse for doing such a poor job. I have been avoiding going in public...read full review

May 2024

Beyond disappointed with the services Kim provided. She is very unprofessional with her communication. She agrees to do one thing to your hair and does not achieve it. Once you say you’re unhappy with your hair she will gaslight you and refuse to refund or discount the service.

May 2024

Beyond disappointed with the services Kim provided. She is very unprofessional with her communication. She agrees to do one thing to your hair and does not achieve it. Once you say you're unhappy with your hair she will gaslight you and refuse to refund or discount the service.