About Hemet Urgent Care
Alliance Urgent Care is a well-regarded facility known for its clean, spacious environment and convenient services. Many patients have praised the clinic for its friendly and professional staff, highlighting the caring nature of the medical team, including Dr. Miller and Np Conner Gallagher, who provided effective treatment for various issues. The check-in process is efficient, with options for phone pre-check that streamline the experience. However, some feedback indicates that not all staff members display the same level of empathy, particularly in workers compensation cases. Overall, the urgent care center has improved significantly, offering a quick and pleasant experience for those needing urgent medical attention, from flu treatments to pre-employment physicals. While some patients noted minor issues, such as outdated chairs, the general sentiment is positive, with many considering Alliance their go-to urgent care due to the knowledgeable and respectful staff.
Oh this is the urgent care to go to. In and out, staff was super nice. Doctor came in and got straight to the point. Better than going to the hospital especially when it's not an emergency. Also much cleaner than the hospital.
I had a very disappointing experience with the front desk at this urgent care. The staff member I spoke with was rude, dismissive, and repeatedly talked over me while I was trying to ask about a $120 charge and request a refund receipt.
I was told my chart had been deleted because I “wasn’t seen,” yet I was still charged and never received a receipt for the payment. When I asked for documentation or proof of the refund process, I was told there was nothing they could provide and that it would take about 3 days.
The only “solution” offered was to give me billing’s phone number. She then asked in a rude tone if that was “okay,” which felt condescending...read full review
Dr. Miller was kind and sympathetic to my pain, the asian worker compensation guy was unempathetic, unkind, sent me to work the same day, despite my injury, only because he included accommodations to sit, take 10 mins break every hour! Try to find a better place if you are coming in for workers compensation!!