Star Rooter & Plumbing Inc. is highly recommended for its reliable plumbing services. Customers praise the team for their quick response times, especially in emergencies, often noting visits within 20 minutes. The staff are described as informative, helpful, and courteous. They provide detailed explanations of work to be done and offer reasonable estimates. The company efficiently handles permits and completes jobs on time, frequently finishing on the same day. They have successfully managed large projects like sewer lateral replacements on multiple homes and have replaced shower/tub faucets with excellent results. Recently, Julio and his crew responded promptly to urgent issues, including a broken ejector pump and sewer clog, providing affordable and professional service. Julio has been commended for his quick response and ability to schedule work on short notice, handling all necessary permits and inspections efficiently. His communication throughout the process has turned potentially stressful situations into smooth experiences. Alex and his team also received praise for their outstanding work, including the complete removal of old cast iron piping and replacing it with ABS. The thorough and professional execution of their tasks, along with diligent follow-up, showcases Star Rooter’s commitment to quality service. Overall, Star Rooter is recognized for its professionalism, reliability, and dedication to customer satisfaction.
Josh did an outstanding job replacing our sewer lateral and updating a valve at our house. He was incredibly responsive throughout the whole process, professional, and a pleasure to work with. We couldn’t be happier with the work—Josh really is the best. Highly recommend!!!
I called Star Rooter to fix a leaking gas pipe in my condo complex. Josh was quick to respond and came up with a solution that avoided us having to dig up an underground pipe. He kept me updated throughout the process and prepped the gas line for PG&E.
Josh and his crew did an excellent job replacing about 50 feet of our sewer lateral. They arrived on time, completed the entire project in one day, and did a great job restoring everything that needed to be opened up, including the street and concrete.
Their pricing was very competitive, and they handled the permits and coordination for the project, which made the whole process much easier for us. The entire crew was professional, respectful, and easy to work with.
A special thank you to Josh — he is a super awesome guy to work with. He was responsive, communicated clearly, followed up throughout the project, and made sure everything was taken care of from start to… read full review
23040 Clawiter Road, Hayward, CA 94545
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