Clark's U-Save Rockery

Jun 2025

I haven’t received worse service in a long time. Talk about weird. They appear to not need customers given the attitudes in the “service” area. Even after explaining that I was a first time customer, not one person provided clear instructions about how to buy products the cost or how costs are calculated. I left with nothing! Hours of my time driving to their Hayward location and back to come home with nothing.
You guys need to do better. If you don’t like your job go somewhere else to spread misery. My god man. Give the world a break.

Oct 2024

I used to go to the San Leandro site (now closed). There, they were friendly and accommodated my needs. (like cutting rebar to my specifications--at no additional cost!). They are gone and now it's Siteone which is farther away from my residence. The facility on Industrial is nearly impossible to find! We drove around for over an hour and finally gave up. If (when we get there) the costs are comparable to those at the former San Lenadro site, I will give another review. Otherwise, these new owners are looking only for the high end customer. Are you one?

Jun 2024

I used to go here when it was Clarks. They weren't great, but polite, helpful and knew their jobs. Today I show up and notice it's been bought. I was the only customer in the showroom. The clerk completely ignored me until I spoke to him directly. Even then, he wouldn't look up from his phone to give yes/no answers. I really needed 3 cubic yards of mulch so just went ahead and bought them despite the complete lack of professionalism and ineptitude. I asked; he came with the new company, Siteone. Maybe they don't train their people or otherwise set standards.