About Costco Optical Department
Costco Vision Center offers a positive experience for customers seeking affordable eyewear and professional service. Many appreciate the inclusive pricing of both frames and lenses, which often results in significant savings compared to other retailers. One customer noted a dramatic difference between prices at Costco and a competitor, saving hundreds of dollars on two pairs of glasses. The straightforward ordering system and quick turnaround time for glasses also receive praise, with some customers receiving their orders in just a few days. Professional staff members, such as one named Jasmine, are recognized for their expertise and helpfulness. Overall, Costco Vision Center is seen as a reliable choice for quality eyewear at a lower cost.
Great service, the first guy that helped me (I think his name was Brandon) was very kind, helped me with what I needed and gave me suggestions on what glasses would fit my face best (something no one has done previously and I’ve been wearing glasses since I was 10 - now 32)
When I went to pick them up they had them ready and adjusted them right away. I love the new glasses and they suit me so well not to mention I only paid $57 compared to the $200 other vision places were going to charge. Never buying glasses anywhere else now.
Also Dustin if you see this and you’re single , Hey 😌👌🏾
For the first time, I bought two pairs of glasses here after my eyesight weakened recently. Very happy with them. We have Kaiser health insurance so when I decided to get Transitions lenses, I thought I should use Kaiser. As opposed to Costco's simple, straightforward ordering system, Kaiser's optometry experience was like going to a car dealership. We love Kaiser's healthcare, but this glasses business is different. After going over a BUNCH of options the estimate, before including frames, was $550! Whoa. So we scaled various specs back (I had no idea what effect they would have) to get price to $340. When I got them, I hated the lenses (I already have Costco progressives--but these new ones seemed primitive--lots of focus issues). The Transitions tinting was also very faint while I was driving. I just returned them. It wasn't until I went back to Costco that I learned that the UV tinting in cars inhibits the Transitions effect--so they don't recommend them for driving. Only outdoors/indoors. I still ordered a Transitions pair (we'll see how they work out). But the cost was a much-lower $236. Much better experience!
Amazing service , Brandon helped me with an issue where I couldn’t see when I took my glasses off , helped me understand. Also had an issue where I couldn’t see when I took my contacts off. Brandon helped me as well. Amazing staff