What a horrible experience we have had...the wait time was just as long as an emergency room visit, even though there were only about 4 people in there. Then, they did my daughter's xrays, which came back inconclusive for a fracture. I don't think the dr knew how to read the xray results (?). So, I got a referral to CHLA for a pediatric orthopoedist. I went back to Bayside to sign the medical authorization to release my daughter's records to CHLA, which I did, and they said they would fax the records over for me. But they wouldn't fax the authorization letter for me. I had to do that myself. Fine. Whatever. I did that. Well, they never faxed her records... read full review
October 2025
Deanna Nguyen was personable, articulate, and comforting in my telehealth visit. Her diagnosis was spot on and her giving me the medicine has alleviated my sore throat. I would recommend her to anyone.
Thank you so much for taking the time and effort during my appointment.
June 2025
When I called to find out the true hours and location, I learned that for the remainder of the evening everything would be via telemedicine Zoom/facetime. By the time I had filled out the paperwork the Provider was ready to see me and it was quick and straightforward. I saved more than an hour of travel aggravation & cost, and was pleasantly surprised. Thanks to the whole team for making it simple.
What a horrible experience we have had...the wait time was just as long as an emergency room visit, even though there were only about 4 people in there. Then, they did my daughter's xrays, which came back inconclusive for a fracture. I don't think the dr knew how to read the xray results (?). So, I got a referral to CHLA for a pediatric orthopoedist. I went back to Bayside to sign the medical authorization to release my daughter's records to CHLA, which I did, and they said they would fax the records over for me. But they wouldn't fax the authorization letter for me. I had to do that myself. Fine. Whatever. I did that. Well, they never faxed her records... read full review
Deanna Nguyen was personable, articulate, and comforting in my telehealth visit. Her diagnosis was spot on and her giving me the medicine has alleviated my sore throat. I would recommend her to anyone.
Thank you so much for taking the time and effort during my appointment.
When I called to find out the true hours and location, I learned that for the remainder of the evening everything would be via telemedicine Zoom/facetime. By the time I had filled out the paperwork the Provider was ready to see me and it was quick and straightforward. I saved more than an hour of travel aggravation & cost, and was pleasantly surprised. Thanks to the whole team for making it simple.