About DT Heating & Cooling
DT Heating & Cooling is a Veteran-owned business that specializes in air conditioning maintenance, installation, and service in the San Fernando Valley and surrounding areas. Founded on honesty, hard work, and customer care, the company is led by Albert Del Toro, who has over 15 years of experience. Customers praise DT Heating & Cooling for their excellent communication, professionalism, and responsiveness. They appreciate the detailed explanations provided during service calls and the multiple repair options offered. The company is known for their quick response times, even during heatwaves, ensuring that customers receive timely service. With a focus on quality and cost-effective solutions, DT Heating & Cooling is a reliable choice for heating and cooling needs. Customers especially value their responsiveness, kindness, and thorough work. During a heatwave, a customer called on Saturday morning when their AC broke, and the team responded quickly, arriving earlier than expected. They carefully explained everything over text, following protocol to get approval from the property owner. Another customer praised Albert for fixing their AC promptly when it quit during hot weather, and appreciated the company's professionalism. Additionally, the team provided an estimate quickly, answered all questions, and worked within a budget, even offering a military discount. They leveled the equipment in the attic, replaced the evaporator, and completed several fixes, leaving the customer with cool air and a clean, protected space. Overall, DT Heating & Cooling is known for their reliability, excellent customer service, and ability to handle urgent needs efficiently.
Responsive, kind, thorough, timely - can't say enough good things about this company. I called them on Saturday morning during a heat wave when our AC broke and they said they'd have someone to our place by 2pm, but he arrived at 1:30pm!! I was shocked. Since we're renting they required the protocol of me getting approval from the owner and talked me through everything over text from the time I booked the appointment until he arrived. I'm not one to be easily impressed but this company's customer service is A+
Love DT. Professional, courteous and excellent communication. I found him on a weekend searching Yelp last winter. I was panicked as it was one of our coldest winters, my 88 year old mom lives in the house and we had no heat. He stopped by that same day. Excellent family business. Highly recommend.
Additional post 9/3/24… needed them again before the heatwave. Alfredo is extremely accommodating, efficient and supportive! ?DT I can’t recommend a business more.
I went on Yelp and found Albert and DT Heating & Cooling. I was very impressed with all the reviews and Albert lived up to his five star rating. His communication with the customer is A+. He’s timely, honest, fair priced, and someone I know we will use in the future as our AC servicing company. As everyone knows living in the San Fernando Valley and our hot summers, we need our air conditioners to run efficiently. Albert has brought my AC back to life and I greatly appreciate it.