SBNC - Goleta Neighborhood Clinic is highly praised for its exceptional staff and welcoming atmosphere. Many patients commend the professionalism and friendliness of both the medical and office staff. Dr. Dennis Baker stands out as a particularly trusted internist, known for treating patients with dignity and respect while providing thorough feedback on health concerns. Patients feel comfortable discussing their issues with him and appreciate his patient-centered approach.
The clinic's support staff, including receptionists and medical assistants, also receive positive remarks for their helpfulness, especially in navigating pharmacy challenges and ensuring smooth communication between patients and providers. However, there have been a few concerns regarding the clinic's hours, as some patients reported confusion about when the clinic is open.
While most experiences at the clinic are overwhelmingly positive, a few patients have noted dissatisfaction with specific interactions regarding vaccination policies, indicating a need for improved communication in such situations. Overall, the clinic is recognized for providing an excellent healthcare experience, with many patients expressing gratitude for the kindness and attention they receive during their visits. The Goleta Neighborhood Clinic is regarded as a valuable resource in the community, ensuring patients feel understood and cared for.
I like the care staff that I have met. However, if you have business hours posted on the front door and website etc then maybe keep them. Showed up at 11:30am on Saturday to drop off my daughter’s sample and low and behold no one was there. Update the information if the hours have changed or honor the hours.
Beware, if you are a new patent to this office, your wait time will be an hour or longer. We are new to the area and I made an appointment to get my son check up. We were waiting for over 30mins. I finally asked the girl at the desk how much longer it would be and she said all new patients are an hour. Something I feel should be disclosed when making the appointment. I ended up rescheduling because I couldn't wait another 30mins. So I advise you to ask about wait times. Especially if you're like me and have to take time off work or pull a kid out of school for appointments.
Correction to my review To be more accurate, only one staff member I felt made me feel “less than welcome.” The inability to speak with a live voice that had the ability to listen to reason! That’s what my issue was but my adolescent mind couldn’t see it.
The staff I spoke with were all doing their jobs as trained. The system is not proactive to be sure. It’s not reactive either.
I got the antibiotics at 4PM today, and it wasn’t the end of the world, so shit happens and it’s over, I don’t think he understands me but that’s ok today.
I currently have a sinus infection so I called SBNC and they got me in to the Goleta clinic the same day and for that I… read full review
5580 Calle Real, Goleta, CA 93111
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