Foothill Eye Medical Group

Sep 2025

I saw Dr Tawansy on 8/29/25, and am still waiting to hear back from the office staff regarding the date of my procedure. I have a skin tag on my eyelid that is getting bigger and hangs down obscuring my vision. While I understand this is not urgent, it is very bothersome. The doctor said someone would call me in 7-10 days but no one has. I've left voice mail messages for the Surgery Scheduler and also called to leave written messages to no avail. It has been almost 4 weeks since my appointment and when I called my insurance a few days ago to ask the status of the authorization, I was told there was nothing on file. An improvement in timely communication with patients...read full review

Aug 2024

Dr. very rushed. Did not spend time to explain my high eye pressure. Front office is terrible about returning calls if you leave a voicemail. They rarely answer if you call during business hours. When I was in the waiting room a very elderly couple physically had to come in to make an appointment. I overheard them say they had left 3 voicemails and no one called them back. The Dr. prescribed an eye drop that my pharmacy could not get (there was a known industry shortage). The pharmacy left a message so he could prescribe a substitute, he did not call them back. Pharmacy called him again, he did not call back. Pharmacy called him a 3rd time, he did not call them back. I would not trust my health to this office. I switched to another ophthalmologist and will NEVER going back.

Aug 2024

I drove to the address provided and saw a sign for the business and on the door it said permanent closed. I went home and waited for the phone lines to open only to be told it was a different suite. I was never given a suite number. I felt the people were incompetent. You would think the close suite should have directed people to the proper suite.