Foothill Eye Medical Group

Aug 2024

Dr. very rushed. Did not spend time to explain my high eye pressure. Front office is terrible about returning calls if you leave a voicemail. They rarely answer if you call during business hours. When I was in the waiting room a very elderly couple physically had to come in to make an appointment. I overheard them say they had left 3 voicemails and no one called them back. The Dr. prescribed an eye drop that my pharmacy could not get (there was a known industry shortage). The pharmacy left a message so he could prescribe a substitute, he did not call them back. Pharmacy called him again, he did not call back. Pharmacy called him a 3rd time, he did not call them back. I would not trust my health to this office. I switched to another ophthalmologist and will NEVER going back.

Aug 2024

I drove to the address provided and saw a sign for the business and on the door it said permanent closed. I went home and waited for the phone lines to open only to be told it was a different suite. I was never given a suite number. I felt the people were incompetent. You would think the close suite should have directed people to the proper suite.

Jul 2024

Glendora facility. They changed my appointment 3 times. Finally came in for my 3:30 pm appointment today (7/22/24). Arrived 15 min early and it's currently 5:46 and I'm still waiting with 3 patients in front of me. I have a 6 pm appointment in Brea. Let me rephrase that, I had a 6 pm appointment. Finally saw the dr 3 hours later at 6:25 pm. Not a good experience.