About Universal Builders Co
Universal Builders Co is a family-owned and operated business serving Southern California for over 20 years. They offer roofing, remodeling, and solar services. The company prides itself on providing top-quality service and satisfaction to its customers. Reviews highlight the professionalism and efficiency of their staff, including a team that repaired a roof leak and helped with various projects. Customers appreciate the clear and transparent estimates with no hidden fees, and the work is completed on time, as promised. The company's project managers are commended for their thoroughness, availability, and willingness to address any issues that arise. While some customers have faced minor setbacks, such as incorrect tile orders and water damage, Universal Builders Co has shown integrity by taking responsibility and making amends, like repaying for painting and plastering costs. Overall, Universal Builders Co has earned a reputation as a reliable and trustworthy contractor for major renovation and repair projects, with many customers expressing their satisfaction with how smooth the process was and the fantastic results.
We bought a house a few years ago with some issues, and it’s been one problem after another. Recently, our chimney started leaking whenever we had heavy rain. I did my due diligence and called three contractors—not only to compare pricing, but also to gauge experience and get a sense of trust and assurance. Hiring a contractor for a big job can be nerve-wracking, especially in construction where there can be so much ambiguity.
Out of the three, Arthur, the project manager at Universal Builder, was the most professional and made me feel the most at ease. From the beginning, he took the time to walk me through the steps they would take to locate the problem and explain exactly how they would fix it. If something didn’t go as scheduled, he would personally call to reassure me and make sure everything was addressed until I was satisfied—and it was. He was upfront abut the pricing from the beginning, they are not the cheapest but they are not the most expensive either. depending on the job, you don't want to always go with the cheapest contractors and end up with no insurance, and a crappy job. I eneded up getting part of my roof fixed and a brand new Chimney Cap for a very good price.
In the construction world, it can be hard to find true professionalism you can count on. I would absolutely recommend Arthur to anyone.
Great Company to deal with. We had a Sunroom with a leak. Bruce, the Project Manager was so easy to work with from the beginning to the end of job. Very respectful, and was on top of everything. Thank You everyone.
Mark from Universal Builders came out to bid the job of reroofing my house in Crestline.
I chose Universal Builders over 3 competing companies because Mark really took the time to check out why the roof was leaking at certain areas.
Mark called me each day to ask if he could get his crew going and start the job. I kept putting off my decision until I got more bids.
When I told Mark that another company underbid him by a significant amount, he asked if I could send him the competitive bid.
When Mark called again the next day, he explained that the other company had not accounted for several issues that needed to be addressed.
I called...read full review