About Emins Air Conditioning & Heating
Emin's Air Conditioning & Heating provides excellent services for heating and air conditioning systems. The company's technicians are knowledgeable, thorough, and communicative, taking the time to diagnose issues correctly and explain the necessary repairs. They are responsive to phone calls, punctual, and honest in their work. From fixing simple issues to complex problems, Emin's team goes above and beyond to ensure customer satisfaction. With a focus on providing good value, they have saved customers from unnecessary expenses and earned a reputation as a trusted and reliable go-to company for HVAC work. Emin's technicians are praised for their attention to detail, comprehensive work ethic, and honest approach. They take the time to thoroughly inspect and test the equipment to identify the root cause of the problem. Customers appreciate their clear communication and willingness to explain the issues and recommended solutions. Emin's has a reputation for providing efficient and cost-effective repairs, often saving customers from unnecessary expenses. The company's commitment to customer satisfaction and its reliable service have made it a trusted choice for HVAC needs.
Although they did not actually work on our system, it was just a preliminary call the owner's representative was exceedingly kind and honest about their pricing and availability. I would recommend them for this reason alone.
You won't find a more honest, caring and comprehensive company for your HVAC needs!! Back story: We tried turning on our heater a few weeks ago and it shorted immediately. The air conditioner worked fine a few months back. We called our home warranty company (American Home Shield). They sent a technician out who quickly looked at the control panel and found that it had been corroded from some water leakage. (AHS) denied the claim, so I asked for a second opinion through AHS. They sent another technician out from a different company who saw the corroded control panel but did a bit more evaluation to look for the source of the leak. He thought it may be due to a drip tray that was cracked or similar. He stated we would need to replace the coils and control panel at minimum. He submitted the claim to AHS who once again denied the claim due to "secondary damage". I asked the second company for a quote to repair the parts, with them saying we can repair your parts but it would be better long term to upgrade your system through AHS special upgrade program. I said OK give me a quote for both the repair and upgrade, but they kept pushing for the upgrade...for $10K. I decided to get a quote from a company outside of AHS and the technician took a quick look at the machine and said I would need to replace the whole furnace and condenser, quoting at minimum around $16K. I went with my instinct and got one more evaluation with Emins Air Conditioning and Heating...and they sent Angel. Angel was amazing!! He is a former Navy technician and his attention to detail and comprehensive work ethic shows. He took his time looking at the machine and actually tested everything out to see where the actual problem was with the control board. He also searched out a leak, using his detective skills to work backwards and find where it originated from (a hose that was previously cut and had been leaking likely for years). He talked me through everything he was doing so I could understand as well. He found out that I would just need to replace the hose, the control board, and a capacitor for a reasonable $1K. He didn't have the parts with him so he drove to get them and came back that day to fix the problem. He also consulted with his boss when needed to make sure the job got done correctly. And once he got the heater working, he went through several safety checks to make sure everything turned on/off properly. Angel (and Emins) were fantastic. They did not come in trying to make a quick buck. They were comprehensive, efficient, honest, and caring. Emins should be the first (and ONLY) place you should look for your HVAC needs.
Today of all days our heat went out! Didn't know what we could do, but I knew I couldn't handle tonight with some heat! My husband remembered Emins who is local. He contacted him at 11:50. Although he was working a larger job in Sherman Oaks, he made it to our house by 3:30. Checked our heating system and made some recommendations. Minor it turns out. Luckily he had everything on hand and completed the job in about 40 minutes. I now have heat and a brand new thermostat.