The office itself is beautiful and the main doctor who did my exam was incredible. He was very patient with all of my questions and really educated me on the current state of my vision. 5/5 for him.
Unfortunately, the rest of my experience didn’t match that level of professionalism. No matter the day or time, I can never get ahold of anyone by phone. At one point I was literally standing outside waiting to be seen, calling the office, and the front desk staff wasn’t paying any attention to the phones ringing.
My second disappointment was with the staff member who handles the frames and lenses. He seemed completely uninterested... read full review
October 2024
The people who work in that place are very kind, I like the service they offer, that's why I go every time I have to renew my glasses, I recommend it to all my friends ?☺️ thank you ?
July 2024
Long overdue but I came here after my optometrist wrote me a new prescription. I called them beforehand and luckily they were one of the few places that took my insurance. The receptionist Talen was nice and welcoming. She was very knowledgeable about my insurance. Also shout out to Neal! He assisted me in choosing the right frame and was very patient and professional. I tend to be a person who asks a lot of questions, so I was grateful for his help. Prices were fair, I went with Gucci frame with the anti reflection coatings. Note that parking may be hard to find since it’s street metered but I believe they have a parking lot in the back. Overall, they went above and... read full review
The office itself is beautiful and the main doctor who did my exam was incredible. He was very patient with all of my questions and really educated me on the current state of my vision. 5/5 for him.
Unfortunately, the rest of my experience didn’t match that level of professionalism. No matter the day or time, I can never get ahold of anyone by phone. At one point I was literally standing outside waiting to be seen, calling the office, and the front desk staff wasn’t paying any attention to the phones ringing.
My second disappointment was with the staff member who handles the frames and lenses. He seemed completely uninterested... read full review
The people who work in that place are very kind, I like the service they offer, that's why I go every time I have to renew my glasses, I recommend it to all my friends ?☺️ thank you ?
Long overdue but I came here after my optometrist wrote me a new prescription. I called them beforehand and luckily they were one of the few places that took my insurance. The receptionist Talen was nice and welcoming. She was very knowledgeable about my insurance. Also shout out to Neal! He assisted me in choosing the right frame and was very patient and professional. I tend to be a person who asks a lot of questions, so I was grateful for his help. Prices were fair, I went with Gucci frame with the anti reflection coatings. Note that parking may be hard to find since it’s street metered but I believe they have a parking lot in the back. Overall, they went above and... read full review