About Lapels
Lapels Cleaners is a highly regarded dry cleaning service that offers exceptional quality and customer service. Customers praise the business for its efficient processing, professional pressing, and timely communication. The staff is described as friendly and helpful, often greeting customers with a warm hello and sometimes by name, making every visit feel welcoming. The employees demonstrate honesty and integrity, as evidenced by their careful handling of items left in pockets, saving cash and belongings for customers. The establishment is clean and organized, with service that is quick and reliable, and customers appreciate the email updates about their orders. Overall, Lapels Cleaners is widely recommended for its outstanding dry cleaning services and friendly atmosphere.
Friendly professional service at a good price. Recently, I made a mistake and dropped off a uniform, thinking I had a couple of days before I needed it. I actually needed it the next day. I called when they opened the next morning, and they cleaned and pressed the uniform right away. My mistake was not their emergency, but they treated it as such and I am very appreciative!
The team at Lapels treats everyone like family with a friendly hello, often by name, when you walk in. The employees have integrity too. I left some items and cash in my pockets when I dropped off my clothes for cleaning and I didn’t know I had done that. They saved my items and all my cash for me upon pickup. Lapels Gilroy has honorable employees and I trust them.
Removed a stain that had been sitting on my white pants for four months. The young lady at the front desk was friendly and very helpful. Service was extremely quick and I appreciate their email updates. First time customer and will certainly be back.