I have been coming to this nail salon for years and I have never been treated so poorly as I was yesterday. As many of the customers know you get a text shortly after you leave asking for feedback from you and unfortunately after giving them not so favorable feedback about the 2nd bad experience I have had with their nail technician Natalie (she uses table 6) I got a phone call from the owner bullying me because I put in writing that I had a bad experience. Mind you this feedback does not go on any public profiles but only directly to the owners.
I have been going to this nail salon for roughly 6 years (mind you that is 72 visits if you go once a month) and out of all the times I have gone this is only the second time I have said I had a bad experience. I did not cause I scene in their salon and even tipped her even though I wasn't happy with the experience that took place. I was called a problem customer and that it was my fault for her treating me poorly because I was on a budget this month for my new set and could not afford a bunch of designs.
About Gilroy Nails
Gilroy Nails, located at 220 East 10th Street SUITE I in Gilroy, California, is a nail salon known for its high-quality services and friendly atmosphere. The salon emphasizes hygiene by using disposable tools for each client and trusted brands for nail care. The team of over 30 technicians, with more than five years of experience, provides a relaxing environment focused on customer satisfaction.
Customers often praise the skilled technicians, especially Natalie #2 and Didi, for their attention to detail and creativity. Many clients have had great experiences with pedicure and acrylic services, noting the friendly staff and their willingness to ask for feedback. The salon is busy at times, so appointments are recommended, and some have mentioned occasional upcharging and varying customer service levels. Overall, Gilroy Nails is a good choice for quality nail services, with customers encouraged to be prepared for potential wait times and to be mindful of pricing.
Reviews
great atmosphere. awesome nail place need to check it out.
I have to say as a guy I thought I would never go to a nail salon but I needed my toe nails clipped. I thought Gilroy Nails might need a grinder but the didn't. I was treated very well and they did a fantastic job. Very professional and friendly. Gentleman its okay to have Gilroy Nails work on your toe nails , its a great place.
Photos
Hours
Monday 9AM - 7:30PM
Tuesday 9AM - 7:30PM
Wednesday 9AM - 7:30PM
Thursday 9AM - 7:30PM
Friday 9AM - 7:30PM
Saturday 9AM - 7:30PM
Sunday 9AM - 6PM
Good to know
- price range: below average
- walk-ins welcome
- wheelchair accessible
- accepts credit cards
- quiet
- street parking
- free wi-fi
- gender-neutral restrooms
- bike parking
Location
220 East 10th St I, Gilroy, CA 95020
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