About Pipeline Plumbing Heating & Air
Pipeline Plumbing Heating & Air offers reliable and affordable solutions for all plumbing, heating, and air conditioning needs. With over 35 years of experience, the company prides itself on honesty and integrity, ensuring that jobs are completed quickly, efficiently, and correctly. The business provides 24/7 emergency service for urgent issues that cannot wait. Customers praise the company's technicians, including Richard, who are prompt, polite, and provide expert advice. One reviewer appreciated the second opinion that saved thousands of dollars on a tankless water heater installation, while another was impressed with the efficient repair of a leaking hot water line with minimal disruption. A third customer thanked Richard for going above and beyond to resolve an AC problem, ensuring that the issue was resolved before a heat wave arrived.
Both John and Richard are great plumbers. They're patient to listen to customer concerns and very quick to resolve any plumbing issue. Their work is top notch as well. So nice to find and work with reputable plumbers. Great company!
We had a great experience with this company. I was having issues with my tankless water heater not producing hot water. We initially had another company come out that was on the list from the manufacturer. I felt very uneasy about the technician being on the phone with the manufacturer the whole time. I wasn't pleased with that because it seemed like he had no idea what he was doing. He came out the next day and was again on the phone being dictated step by step. We decided to call another local company and I'm so glad we did. I called for a quote and I'm almost positive I spoke with the owner. He was able to give me a price of installing about 3 parts. Most plumbing companies would not disclose that information. We felt very confident that he seemed to know what to do without being told step by step by the manufacturer on what to do. He was very fast and very upfront and honest about pricing! He also knew exactly what to do without having to call the manufacturer one time! He even went out of his way to go back to his office 2x in the same day to get parts because he didn't want us to go another day without water. This was about 6-7pm in the evening. I could tell he cared about my family and I! If I ever have any plumbing related issues I know who to call every time!
My elderly mother's water heater went out on a weekday morning. Within a few hours, Richard showed up. Very good job. Removed the old unit, cleaned, installed the new unit. In a very short time it was installed and everything was up and running. Would highly recommend Pipeline and particularly Richard Shaw.