Galaxy Nails & Spa - PERMANENTLY CLOSED

Oct 2023

they are very unsanitary! nets flying in bin where dirty towels & hand washing station are cause they never wash them! all towels they use on you are dirty. they dont sanitize any of there products or even clean the salon. eric is very aggressive and unprofessional. i have reported them to the health department and corporate hope they shut them down! ridiculous prices for unsanitary and unsatisfying work

May 2023

DO NOT GO HERE. *using a fake name to protect my identity* I came to this salon about 3 years ago regularly when it was galaxy nails. i went in yesterday 5/27 for a simple gel manicure. my two index nails had broken recently and the lady asked if i wanted to do an acrylic overlay to make them longer. i agreed. the lady said nothing and just got up and another guy came to do the overlay in her place. and the whole time no one informed me what was going on. i noticed the acrylic was very runny and he was packing it on thick, i tried to give him the benefit of the doubt because i'm not a nail tech. after he was done, the woman came back to drill them. they were still a bit thick but i tried to be patient. finally she's massaging my arms and hands and i still haven't looked at my nails. then the guy who did the acrylic came over, looked at my nails and she just walked away and he took my hands and started drilling off all the polish. he drilled down more on the acrylic, and i still hadn't had a good look but they seemed still so thick. he finally told me he was just going to add a third coat of polish and that's why he was drilling. he finished up and at this point i'd been in the salon for over an hour for just a simple manicure. there was no one else in the salon when i got there, there was no reason it should've taken so long. it was $45 and i could tell the guy was worried i would have left without paying, but i'm not that type of person. i even tipped $5 because i still appreciated their time and work. when i finally got to my car i looked at them and saw how awful they really were. they were crooked and thick. (keep in mind my index fingers were the only ones with acrylic) i've been growing out my natural nails for months hoping they'd be at a good length for a decent mani, and now they were lopsided and uneven. i totally agree that it's my fault for not looking at them before i left even after all the red flags, but i was just so fed up having been in there for so long. i tried to convince myself they weren't that bad, but they were. i had to call another salon because i didn't even want to go back there and ask them to fix it, because this is what they looked like after having TWO people work on them. the second salon were so understanding after seeing my nails and they STILL charged me less than this salon did when they didn't have to! they even had to add tips to my index fingers because the first place messed up my natural nails so bad with the acrylic. as for this salon, i texted them afterward to tell them i didn't like my nails and had to go somewhere else to fix them and wanted a refund. i even offered to show photo proof that i'd had them redone incase they thought i just wanted to pull a fast one. at first they offered to have me come back, but i'd never want to go back in there after having that experience. i stayed calm and polite, and basically said i don't think i'd be going back after being charged so much for an experience like that. they sent me a picture of a sign saying they don't provide refunds after you leave the salon! complete bull. i will be disputing with my bank, and hopefully this review will open their eyes. DO NOT GO HERE. they're are unprofessional and overpriced for the work they do!!!

May 2023

Just came in for a full set got me in and out in a hour understood what I wanted without a picture the guy I don't remember his name did a amazing job would definitely keep coming backServices: French manicures