I've come to expect a certain level of professionalism, transparency, and customer care, especially when it comes to major purchases like a new vehicle. I'm happy to report that GMC Fresno mostly delivers, and what really sets them apart is DJ Castaneda, our incredible sales advisor. From the moment we stepped onto the lot, DJ greeted us with a genuine smile and an easygoing attitude that made us feel comfortable right away. He wasn't pushy, rushed, or robotic, instead, he listened to what we were looking for, walked us through the available options without the usual sales-y jargon, and answered every single question with honesty and expertise. It honestly... read full review
October 2024
The buying of vehicle was ok but after, no, I will not bring my vehicle there to for servicing. The transmission fluid, I was told by their employee, was never changed. It's supposed to be changed at 30,000 miles, it had not been when I purchased it after that. Secondly they charge $629.00 for a transmission service, I received quotes from other reputable companies that service vehicles for half of that. YOU DO NOT need to have you car serviced there to keep your warranty up to date. As long as you keep receipts showing the work is done you are good to go.
October 2024
Our salesman Steven Leal was courteous, patient, and professional. He was the reason we went back to Fresno Buick for our purchase after visiting other dealerships. Thanks to the team at Fresno Buick for making a deal we were comfortable with and for staying late to complete it. We were happy to drive away with our new little car!
I've come to expect a certain level of professionalism, transparency, and customer care, especially when it comes to major purchases like a new vehicle. I'm happy to report that GMC Fresno mostly delivers, and what really sets them apart is DJ Castaneda, our incredible sales advisor. From the moment we stepped onto the lot, DJ greeted us with a genuine smile and an easygoing attitude that made us feel comfortable right away. He wasn't pushy, rushed, or robotic, instead, he listened to what we were looking for, walked us through the available options without the usual sales-y jargon, and answered every single question with honesty and expertise. It honestly... read full review
The buying of vehicle was ok but after, no, I will not bring my vehicle there to for servicing. The transmission fluid, I was told by their employee, was never changed. It's supposed to be changed at 30,000 miles, it had not been when I purchased it after that. Secondly they charge $629.00 for a transmission service, I received quotes from other reputable companies that service vehicles for half of that. YOU DO NOT need to have you car serviced there to keep your warranty up to date. As long as you keep receipts showing the work is done you are good to go.
Our salesman Steven Leal was courteous, patient, and professional. He was the reason we went back to Fresno Buick for our purchase after visiting other dealerships. Thanks to the team at Fresno Buick for making a deal we were comfortable with and for staying late to complete it. We were happy to drive away with our new little car!