I had my hip replaced 19 years ago and now a knee replacement 6 weeks ago, both times I was treated with respect and the quality of the service was above and beyond. Dr. Dearborn performed both surgeries and the outcome was amazing, would highly recommend
November 2024
I'm having a hip replacement at Sah Orthopedic Associated located on 2nd floor in Washington Hospital. Their IJR Front desk team are amazing professionals excellent customer service and I have to pay respect to them individually- Michael, Jamie, Ivana and Maryann because they made my day so much easier. They are top-notch healthcare professionals! Michael, Jamie, Ivana and Maryann were patient, kind and explained what tests I would be doing today, gave me clear answers and made sure I was taken care of. Their care made all the difference in my feeling comfortable! The medical assistant, Samy was efficient and kind, excellent skills. They are a great team, Thank you... read full review
July 2024
Don't go there if you need help. You'll be met with victim blaming, finger pointing, an adversarial staff, and a lack of ownership of their failures. My wife has been suffering for weeks with migraines, insomnia, today she had a procedure scheduled that may have given her answers or relief. Washington Hospital dropped the ball. They booked the room but not the doctor? Then it said reason for cancellation: patient. Not only did they drop the ball on her appointment but then lied about it by saying the patient cancelled it. When I called and asked them to fix their mistake I was met with more lies and blame games. Eventually I talked to the 'manager'... read full review
I had my hip replaced 19 years ago and now a knee replacement 6 weeks ago, both times I was treated with respect and the quality of the service was above and beyond. Dr. Dearborn performed both surgeries and the outcome was amazing, would highly recommend
I'm having a hip replacement at Sah Orthopedic Associated located on 2nd floor in Washington Hospital. Their IJR Front desk team are amazing professionals excellent customer service and I have to pay respect to them individually- Michael, Jamie, Ivana and Maryann because they made my day so much easier. They are top-notch healthcare professionals! Michael, Jamie, Ivana and Maryann were patient, kind and explained what tests I would be doing today, gave me clear answers and made sure I was taken care of. Their care made all the difference in my feeling comfortable! The medical assistant, Samy was efficient and kind, excellent skills. They are a great team, Thank you... read full review
Don't go there if you need help. You'll be met with victim blaming, finger pointing, an adversarial staff, and a lack of ownership of their failures. My wife has been suffering for weeks with migraines, insomnia, today she had a procedure scheduled that may have given her answers or relief. Washington Hospital dropped the ball. They booked the room but not the doctor? Then it said reason for cancellation: patient. Not only did they drop the ball on her appointment but then lied about it by saying the patient cancelled it. When I called and asked them to fix their mistake I was met with more lies and blame games. Eventually I talked to the 'manager'... read full review