Depends on whose opinion you want to read about this (chain) store. The middle-aged guy sees a lot of overpriced merchandise, the wife of the middle-aged guy says that Ulta is overpriced and the service is just "OK" but she likes the selection, and the 16 year old daughter of the middle-aged guy used to like shopping at Ulta but is now "so over that" and has moved on to the currently preferred beauty store within her peer demographic.
February 2020
I got a keratin treatment last Sunday! Spent almost $300 for it but now less than a week, my hair is as bad as it was before the treatment. Its frizzy in 6 days. I used the recommended shampo and conditioner. Washed it only once since the treatment was done that too 5 days after the treatment. They promised 6 months but it only lasted 6 days. It looked smooth on the day I got it because they used flat iron and blow drying but after the wash it's back to being frizzy !!!!
February 2020
This place used to be on top of their service. Now I see alot of employees just chatting and putting on their makeup and looking in the mirror. My sister and I stopped by couple of days ago to see what other brands of lipstick that'll last long. We were standing at the mac station and I told my sister to ask the short lady with a platinum blonde hair and she did, but her response wasn't what we've expected. She pointed at the mac station where we've already been at and that was pretty much the only option she gave us. Customer service was poor anyone could just walk in and they wouldn't even suspect what inventory they lost because they're... read full review
Depends on whose opinion you want to read about this (chain) store. The middle-aged guy sees a lot of overpriced merchandise, the wife of the middle-aged guy says that Ulta is overpriced and the service is just "OK" but she likes the selection, and the 16 year old daughter of the middle-aged guy used to like shopping at Ulta but is now "so over that" and has moved on to the currently preferred beauty store within her peer demographic.
I got a keratin treatment last Sunday! Spent almost $300 for it but now less than a week, my hair is as bad as it was before the treatment. Its frizzy in 6 days. I used the recommended shampo and conditioner. Washed it only once since the treatment was done that too 5 days after the treatment. They promised 6 months but it only lasted 6 days. It looked smooth on the day I got it because they used flat iron and blow drying but after the wash it's back to being frizzy !!!!
This place used to be on top of their service. Now I see alot of employees just chatting and putting on their makeup and looking in the mirror. My sister and I stopped by couple of days ago to see what other brands of lipstick that'll last long. We were standing at the mac station and I told my sister to ask the short lady with a platinum blonde hair and she did, but her response wasn't what we've expected. She pointed at the mac station where we've already been at and that was pretty much the only option she gave us. Customer service was poor anyone could just walk in and they wouldn't even suspect what inventory they lost because they're... read full review