AIS Heating & Air Conditioning

AIS Heating & Air Conditioning, a family-owned business based in the Bay Area since 2008, is known for its exceptional customer service in HVAC repair, installation, and maintenance. Customers have praised the company's ability to schedule promptly and their clear communication. The technicians, such as Sergio and Taylor, provide detailed explanations of their work and offer maintenance recommendations without pushing for unnecessary upsells. Recent reviews highlight the professionalism and neatness of the technicians, with Edgar Rafael leading a team that completed heat pump installation in December 2024. They covered the work area with cloth, installed the parts neatly, and cleaned up thoroughly afterward. Edgar also explained the thermostat functions, answered questions, and the work passed inspection a week later. Customers appreciated the quality of the installation, although they noted the total cost was higher than other companies. Sergio was also praised for his knowledge and professionalism in assessing refrigerant leaks and setting up follow-up appointments. Additionally, Art provided a detailed quote for swapping the AC and furnace for a heat pump, leaving customers interested in future work. Customers have expressed satisfaction with the personal attention given to each job and the company's commitment to customer satisfaction, earning them trust and loyalty from clients in Fremont, Livermore, Hayward, Alamo, Piedmont, CA, and beyond.