About Visionworks Falcon Ridge
Visionworks Falcon Ridge offers exceptional customer service with a wide selection of glasses and contact lenses for men, women, and children. The staff is friendly, helpful, and professional, ensuring a welcoming experience for all customers. They take the time to explain the differences between various products, such as polycarbonate and high index lenses. The eye doctors, including Dr. Thai, are patient and thorough during eye exams, making customers feel at ease. Customers appreciate the same-day appointments for urgent needs, as well as the empathy and kindness shown by the front office staff. With affordable prices and a vast selection of designer and exclusive brands, customers often leave feeling satisfied and happy. Visionworks Falcon Ridge also accepts hundreds of vision insurance plans, and FSA can be used for eye exams, prescription glasses, and contact lenses. With a commitment to providing a superior customer experience, Visionworks Falcon Ridge is the go-to destination for all eye care needs.
The staff here was kind and had excellent customer service. Nancy was especially knowledgeable and helpful. She was awesome. I'll definitely be recommending this place to others.
Had a great experience here! The staff was super friendly from the moment I walked in, and the whole process was fast and smooth. My exam didn’t feel rushed at all, but they were still quick and efficient, which I really appreciated. I was expected my glasses would take about two weeks, but they were ready in just one week, which was an awesome surprise. If you’re looking for an optometrist with great service and a welcoming vibe, this is the place. Highly recommend!
My kids and I had the best experience from start to finish at Visionworks. We were greeted with smiles and felt very welcomed as new patients. We were very involved and informed in our care and were given opportunities to ask questions. Even the casual conversation with staff was genuine. This was the most comfortable and welcomed I have felt in an optometry office...ever, no exaggeration. Even my kids were comfortable. We were never pressured into purchasing anything outside our budget and were informed of what our insurance covered so we were at least aware of our options. We definitely appreciated all recommendations and their understanding of our choices in lenses...read full review