About Water Heaters Only, Inc
Reviews for Water Heaters Only, Inc
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Water Heaters Only, Inc. is a trusted business in Folsom, specializing in the replacement and repair of residential gas and electric water heaters, as well as commercial and tankless gas water heaters. Established in 1968, the company is known for its quick, reliable service, offering both low prices and quality brands backed by a warranty. Customers appreciate that the company provides same-day service, even on weekends and holidays, often at a lower cost than big box stores. The staff is friendly, professional, and knowledgeable, with technicians like Matt Hoffman and Luis consistently praised for their promptness, courteous attitude, and efficient work. Many reviews highlight the company's fast response times—arriving within hours of a call—and their ability to handle emergencies, such as flooded garages or sudden leaks, with professionalism. The company also provides free on-site written quotes and offers financing options, making service accessible and affordable. Overall, Water Heaters Only, Inc. is recognized for its excellent customer service, quality installations, and dedication to meeting or beating competitor prices, ensuring peace of mind for customers needing water heater repairs or replacements.
Matt Hoffman was a pure pleasure.. He made the extra effort to make sure the water heater was installed properly and took the time to install a base below the heater to protect against water damage.. He has a super friendly approach and we loved working with him.
Matt Hoffman was amazing! Homeowners always want to have a long-term, knowledgeable technician, who is honest, and providing the best advice versus considering company profits or lack of need for upgrades. I don't want this to be seen as a negative, but a positive. Matt is servicing his customers with their best interests at heart! This is uncommon in this industry and should be recognized and acknowledged!
Matt Hoffman was very prompt! He showed up, discussed what he was going to do and did the work in record time. He was very friendly and a joy to talk too. He really knows his stuff and his years of service with this company shows. I would 100% call Water Heaters Only again, and ask for Matt.