Reviews for Roto-Rooter Plumbing & Water Cleanup
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Hours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
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Google: 4/5Roto-Rooter Plumbing & Water Cleanup
1342 Industrial Ave, Escondido
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Having almost all of your home destroyed by a plumbing problem is SOOO stressful. The Rotor Rooter crew that worked with me was beyond amazing. Kendrick and the team he assigned to me...Jose and Gerardo...were just wonderful. Professional, courteous, knowledgeable to say nothing of how kind they were in understanding what I was experiencing. As it turned out, the problem was out of the ordinary and very difficult to remedy. Nevertheless this team of three stayed with it until everything was addressed and corrected to my complete satisfaction. Honestly not what I expected from such a large company...thrilled with the results. Thank you guys; you're the BEST!!!
They were able to get the clog out of my sink but the price was extremely high. I had to have it done and it was hard for the company to find someone else to do it. Overall I though they did well on it. They didn't know what caused it and they made a mess in the kitchen. To his credit he tried to clean it up but wasn't great.
On this Sunday evening after I washed the dinner dishes, the water did not drain out of the kitchen sink. As we have two separate sinks...one for pots and pans and a different one for dishes and glasses and cups, I checked the other sink and IT was not draining either. We call RotoRooter Plumbing & Water Cleanup and Eddie V drove all the way to Rancho Santa Fe to clear our drains because the street in front of our home is being seal coated on Monday and Tuesday and we would not be able to have plumbing repairs until Wednesday. I could not stand having no working kitchen sinks until some time on Wednesday and when I was told he was coming I was thrilled. He arrived about 9 pm, opened the p traps, checked the drains and the connections, vacuumed out the standing water, ran a large "snake" tool through each side and by 11PM he had cleaned up the areas around the sinks, tended to the invoicing and was back in his truck headed back to Escondido. I was thrilled and immediately went to Facebook to tell everyone how happy I now am because of Eddie V and his willingness to work on a Sunday night!! Thanks RR Plumbing & Water Cleanup...I really appreciate you! Great customer service and surprisingly reasonable rates and have a one year guarantee on the work! Wow! Peri Urvek