Rooter Hero Plumbing & Air provides efficient and courteous service. Technicians arrive promptly, assessing and resolving issues quickly, such as kitchen drain cleaning, water heater replacements, and sewer main line repairs. The team, including Jason and owner Peter, offers knowledgeable and friendly assistance, providing options and quotes before getting straight to work. Technicians stay busy but make time for customers in urgent situations, including middle of the night main line breaks. Customers appreciate the professional approach, the ease of scheduling, and the lack of mandatory visit fees or extra charges on holiday weekends. Many customers plan to use their services again.
Our tech Allan came out for a sewer main line backup under the house. He ran both snakes and we thought we had it cleared as we saw the toilet burp and the water go down. Then I ran the showers, sinks, and flushed the toilets only to find that we didn't catch it overall. Instead of risking pulling the toilet for the bigger pipe and having a possible flooding issue, he asked us to wait and pull the toilet the next day if the water went down. I found no standing water so I pulled the toilet so the line could be soaked. He was super busy the 2nd day but made time to fit us in. He came back, found the problem and we got the line cleared. He mentioned his 30 yes of experience… read full review
Apr 2026
5.0★★★★★
Outstanding! Had a middle of the night main line break which caused immediate street flooding. Melanie immediately coordinated as soon as I contacted her and Allan came out. Both Allan and Yoshi rebuilt the main pipe setup, installed a new regulator, and brought water back online. Thank you Rooter!
Apr 2025
5.0★★★★★
First of all Jason did a good job with relieving the stoppage at my mother's residence. I would like to personally thank Jason for helping my mother who is battling dementia. He was very polite and courteous when interacting with her. He took the time and patience to explain the situation over and over. Jason keep up the good work you are a godsend. Have a great week and keep up the good work, you are appreciated...
