Customer service and professionalism hands down the best I have seen from an HVAC company. The HVAC tech, Terry, went above and beyond to ensure my needs were addressed and had not only the experience required for the job but communicated in a way that left me feeling confident I couldn't have been more fortunate to find a company like Aelott for my HVAC needs. Keep up the great work Terry and Aelott Air Conditioning!
About Aelott Air Conditioning
Aelott Air Conditioning is a highly praised family-owned HVAC company known for its exceptional customer service and professionalism. Customers have consistently highlighted the expertise of the technicians, particularly Terry, who goes above and beyond to meet their needs with clear communication and confidence. The installation team, including Bowen, Griffin, and Frank, is recognized for their efficiency in replacing entire systems swiftly, even during challenging conditions like a heat wave. Steve, another team member, is commended for his coordination and constant communication, ensuring a smooth installation process. Customers appreciate Aelott’s honesty, great pricing, and commitment to the community in Escondido and San Diego. The company has gained loyal customers who have switched from larger competitors, citing their impressive service and dedication. Aelott Air Conditioning stands out as a top-notch business that genuinely cares for its clients and community.
Reviews
An amazing experience. Bowen, Griffin and Frank with the install team got my whole system replaced within hours in heat wave of 94. Steve was amazing at coordinating, keeping constant communication, stopping by the job, and help get it installed faster. What an amazing crew and service. Thanks guys - Yash
Wow- what service! I knew about this family owned business for years and heard good things. When my 94 year old mother needed help regulating her air conditioning among other system issues, one of the owners ( Richard) came out, was very patient with my mom, called me long distance, talked me through things and provided just amazing honest service. He works closely with his team and they are all experts! I have since discovered that the company also gives back to the community in Escondido and San Diego. An extremely impressed customer in Escondido, top notch family owned business!
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Hours
Good to know
- accepts credit cards
Location
812 W Washington Ave, Escondido, CA 92025
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