Aelott Air Conditioning is described as a family owned business with customer service and professionalism that is the best from an HVAC company. The HVAC tech went above and beyond to ensure needs were addressed, with the experience required for the job and communication that left customers feeling confident. An install team got a whole system replaced within hours in a heat wave of 94, with coordination, constant communication, stopping by the job, and help to get it installed faster. Service is fast and on time, with a great price and honest. One customer switched after 20 years with a bigger company in Escondido and plans to stay with Aelott forever. When a 94 year old mother needed help regulating her air conditioning among other system issues, one of the owners came out, was very patient, called long distance, talked through things, and provided just amazing honest service. The team works closely together and they are all experts. The company also gives back to the community in Escondido and San Diego.
Customer service and professionalism hands down the best I have seen from an HVAC company. The HVAC tech, Terry, went above and beyond to ensure my needs were addressed and had not only the experience required for the job but communicated in a way that left me feeling confident I couldn't have been more fortunate to find a company like Aelott for my HVAC needs. Keep up the great work Terry and Aelott Air Conditioning!
An amazing experience. Bowen, Griffin and Frank with the install team got my whole system replaced within hours in heat wave of 94. Steve was amazing at coordinating, keeping constant communication, stopping by the job, and help get it installed faster. What an amazing crew and service. Thanks guys - Yash
Wow- what service! I knew about this family owned business for years and heard good things. When my 94 year old mother needed help regulating her air conditioning among other system issues, one of the owners ( Richard) came out, was very patient with my mom, called me long distance, talked me through things and provided just amazing honest service. He works closely with his team and they are all experts! I have since discovered that the company also gives back to the community in Escondido and San Diego. An extremely impressed customer in Escondido, top notch family owned business!
812 W Washington Ave, Escondido, CA 92025
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