About Velvet Hands

Velvet Hands is a family-owned business that provides a welcoming and attentive experience for its clients, from the elderly to young families. The staff, particularly Dong, are praised for their excellent work on services like GelX nails. The salon is described as classy, clean, and beautiful, with employees who go above and beyond to meet customer expectations. However, one customer had a negative experience with a rough pedicure that resulted in bleeding toes and dissatisfaction with the lack of compensation. Overall, Velvet Hands is known for its professional and friendly service, though occasional issues with the quality of care have been reported.

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Reviews for Velvet Hands

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  • Feb 2024

    I'm actually sad write this, but I can no longer go to this salon. Today I went for my normal mani pedi and the lady doing my pedicure was particularly rough with taking the gel off and then was very harsh with trimming my cuticles- so rough in fact, that three of my toes were bleeding. One was so bad that she couldn't get it to stop bleeding and I was so distracted by her trying to get it to stop, that I don't believe she even finished with the rest of the nails. I decided to not let her polish them because I didn't want to use the UV light on my open wound. Needless to say- she still charged me for a full pedicure and removal of the previous gel. Most companies would, at the very least, charge a little less because of this- but she didn't ever consider that- I think she actually blamed my cuticles for being so hard...which is ridiculous.

  • Jan 2023

    I love Velvet Nails! This is a family-owned business that treats their clients like family. They take great care in making my 91 year old mother, my babies, & myself feel attended to. Dong does an excellent job with GelX nails & all the employees go above & beyond to meet our expectations. A real classy, clean, & beautiful space. Just look at my nails!!!

  • Oct 2022

    I've been going here for years and the staff is amazing ! If you want your nails done right come here. Front receptionist is a sweat heart she will take care of you. Un lugar exceptional I Muy professional.

Hours

Monday: 9:30AM - 7PM
Tuesday: 9:30AM - 7PM
Wednesday: 9:30AM - 7PM
Thursday: 9:30AM - 7PM
Friday: 9AM - 7PM
Saturday: 9:30AM - 7PM
Sunday: 10AM - 6PM

Tips

price range: average by appointment only wheelchair accessible accepts credit cards street parking, private lot parking free wi-fi gender-neutral restrooms bike parking new set friendly staff

Location

17143 Ventura Blvd, Encino

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