Reviews for QuikStor Security & Software
Write a reviewHours
Monday: 7:30AM - 5:30PM
Tuesday: 7:30AM - 5:30PM
Wednesday: 7:30AM - 5:30PM
Thursday: 7:30AM - 5:30PM
Friday: 7:30AM - 5:30PM
Saturday: 7AM - 5PM
Sunday: Closed
Monday: 7:30AM - 5:30PM
Tuesday: 7:30AM - 5:30PM
Wednesday: 7:30AM - 5:30PM
Thursday: 7:30AM - 5:30PM
Friday: 7:30AM - 5:30PM
Saturday: 7AM - 5PM
Sunday: Closed
Great company!
Getting ahold of these guys for initial setup (which they require you to do) or tech support is an absolute nightmare. They never answer your call, you always have to leave a message for a callback. I have never gotten a callback sooner than an hour later, and usually wait over 2 hours on average. Refusing to hire sufficient staff to properly support your product is completely unacceptable. Especially when you also refuse to give the field techs who install and maintain your products any kind of back end access or training. Hardware is good when it works, software/cloud services are not end user friendly at all and have no built in help or tutorial features. All in all...read full review
We have used Quikstor for our storage facility for many years. Prior to that we had a company that was not good and as you know your storage software needs to be top notch. I highly recommend Quikstor. The software is wonderful and easy to use. We have never had a problem with their software and our credit card processing company. Which is critical, right? The staff at Quikstor are honestly caring, responding pretty quickly and always there to help. I should have written a review for Quikstor a long time ago. They have been a wonderful support system for our storage facility. As the saying goes.....they have our backs. And we are so appreciative of that fact.