About Vons Floral
Vons Floral, located at 453 Santa Fe Dr, Encinitas, CA, is known for its vibrant flower bouquets suitable for various occasions such as birthdays, anniversaries, and graduations. The talented team of florists works to create beautiful arrangements, catering to customers' visions, including cool neutral designs. They also provide additional items like balloons, cards, candles, and vases, making it a one-stop shop for special events. For weddings, Vons Floral offers comprehensive packages that include bridal bouquets, boutonnieres, centerpieces, and aisle decor, ensuring every detail is covered for various budgets. Customer service at this Vons location is highly praised. Many customers have shared their positive experiences, highlighting the helpfulness of staff members like Valerie, Scotty, and Anika, who go above and beyond to assist shoppers. Management responsiveness, particularly from Greg, has also been recognized, especially in addressing concerns about food safety in the deli. The Bakery Department, led by Saivash, is celebrated for its exceptional customer service and cake decorating skills. While some customers have noted occasional stock issues with certain items, the overall cleanliness of the store and the friendliness of the employees contribute to a positive shopping experience, making Vons Floral a preferred choice for many in the area.
I come to this Vons occasionally when I'm looking to run in for something quick. Surprisingly, I never struggle with finding parking or long lines here at this grocery store. I feel like whenever I go to Trader Joe's or Sprouts there's always a little bit of chaos. The store is well organized and has a great selection. The staff is friendly and is helpful.
I wasn't here for the food, or to grab a snack. I came to grab a Beach Cooler and a few other items. I had already stopped into another Vons and another Albertsons, but immediately was appalled by those stores and their staffs lack of customer service. I had called ahead to this particular store off of Santa Fe Drive across from the Hospital and spoke with Valerie who promptly assisted me over the phone. When I arrived Valerie was currently with a customer but asked Scotty to assist me. I made several more purchases in addition to that which I came in for. I was given authentic, genuine customer service from Alex to Valerie to Scotty, this store has it right on the money on placing their customer as their priority. Sincerely, there are about 7 stores between my house and this one but this is the store I choose to give my business to. I was astonished how well kept the actual store was as well in addition to their customer service after all they are rather close proximity to the beaches.
Thank you to cashier Anika for taking the time to review my long receipt to make sure it was correct. She had thought that the total seemed wrong but confirmed it was correct after looking at each charge. Very much appreciated!