About Del Rancho Pool & Spa Repair Service
Reviews for Del Rancho Pool & Spa Repair Service
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Del Rancho Pool & Spa Repair Service is a locally owned full-service pool and spa company in North San Diego County. They offer new construction, remodeling, equipment repairs, and weekly maintenance service. Their retail store provides all necessary parts and supplies. The company serves communities including Encinitas, Carlsbad, Solana Beach, and Oceanside. Del Rancho's team consists of a service manager available during store hours and experienced, reliable service technicians who are licensed and insured. They are known for their dedication to providing excellent service, even when faced with challenges. For example, they were able to diagnose and fix a 15-year-old spa with hard-to-find parts, and they successfully completed a major pool remodeling project after a previous misunderstanding. The company's technicians are responsive and attentive to their customers' needs. They go above and beyond to ensure customer satisfaction, such as following up with a text message after completing a job to ensure everything is still working properly. Overall, Del Rancho Pool & Spa Repair Service is a trusted and reliable company that is dedicated to providing high-quality pool and spa services to their customers.
Chuck Grosse recently completed a pool remodel due to a leaking diving rock that was installed 20 years ago below the water line and a section of hardscape that had been sinking at the pool's edge over the years. Del Rancho removed the diving rock and failing hardscape and rebuilt the pool edge and created a rose garden where the hardscape had been. The resulting project looks like the pool was designed like this from the beginning! Chuck and his team showed attention to detail and had excellent craftsmanship. Chuck was easy to work with and combined his extensive pool design knowledge with a professional demeanor. If you want to have your pool remodeling project done right the first time then give these guys a call.
I had a 15 year old spa that wouldn't heat and it's age made it near impossible to find parts for. Marty did a great job diagnosing problems and finding substitute parts and sticking with the job until it was up and running.
Despite a previous misunderstanding with the manager of the retail operation I decided to give Chuck Grosse a shot at doing a major remodeling of our pool. Chuck was easy to work with and very fair in all of his dealings with me. He assembled an excellent team who did the first class job. here is a copy of my Facebook post. The link should work, but I have attached pictures with captions to the end of this review. Look at this post on Facebook